Had a late check in, keys were supposed to be in the mailbox of the neighbors house but they weren't. Had to knock on the neighbors door, at 2am, to get the key. Not a big deal because the neighbor didn't feel comfortable leaving the key in the mailbox, but we should have gotten this update from the owner beforehand. House had major plumbing issues and only one working shower (which also had plumbing issues). There were other issues that I'd rather not mention. We wanted to leave but couldn't find accommodations for 6 on such short notice. The owner was responsive when issues were brought to her attention and provided us with a partial refund, which we really appreciated. Apparently the people that stayed before us left the place in pretty bad condition (still doesn't explain the terrible plumbing in both bathrooms). House was overall clean in a somewhat decent neighborhood. Location was great. We felt safe in the home. Neighbors LOVE to hang out during the day but definitely wasn't an issue as they were friendly. This house has A LOT of potential once issues are resolved.