Our building is only 30 metres from Istıklal Street,and a 9-minute walk from Taksim Square. It offers stylishly decorated accommodation with a kitchenette and a satellite TV. Free Wi-Fi is accessible throughout the premises.
Just 20m to the Taksi
Fer à repasser
Télévision par câble
Espace de travail pour ordinateur portable
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 12:00
Pour la chambre ou il y la kitchenette, y'avait une fenêtre cassée juste à coté de mon lit ce qui fait le soir j'avais très froide, je lui ait demandé le réceptionniste mais pas de retour !!! Y'avait trop de bruit devant la chambre dans la rue et surtout le matin !! Evrim été sy…
Réponse de Evrim :
Ok, to be fair she was pretty friendly and warm so i din't want to write something bad about her, instead I specifically sent a message to her inbox. Now i must explain: 1.st There is a photo of the room dear Nahla that shows kitchen and 2'nd bedroom and living room in same place, you must look to photos before you book. I didn't force you, it was reasonable place what you paid for (for 4 person room) 2.nd Sorry about window crack, guest before you somehow broke it and didn't tell us and we didn't check or realize it. We fix it next day (because can't do middle of the night). But buildings heat system was working and there is AC with heat in each room. Atlest you didn't tell us that you was freezing so we find solution to it. 3.rd We offered you airport pick-up service but you refused. If you are going to new city for the 1st time and didn't know the language and you refuse our help, how it is my fault or problem?! There is every information about accesibilty to hotel. The day before you come i send you (Hidden by Airbnb) map photos with lines how to come with metro and all this stuff just for you for Gods sake. And you can't tell me that our place is inaccesible, it is in middle of the city. 4th You are right about noise but it is temorarily, we can't do nothing about ongoing construction. It bothers us too. 5th It is butique hotel, you come we welcomed you and showed your room. You get in to your room and locked behind, there is no our policy or tradition about serving tea. If you come to reception maybe i will offer you a cup of coffe, otherwise i don't have any right to disturb you. Now about our guest: She was really friendly and smiling all the time thought everything was ok between us. I send her this message too btw. She and her friends were extremely loud. We don't care when guests coming or leavin room but coming in the middle of the night and shouting, singing movie songs is disrespectful and not ok. There was even a fight that guests complain, we knoked door 1-2 times they dosen't care at all, just yelling each other. Room was like a trash, we took even a picture of it, everywhere bags from shops, everywhere trash. We cleaned all of it without complain, we smiled to each other and friendly chatted because our guests friendship was more important to us but here we are. It is just sad!
Hellö! Our first interest is welcoming you here and show you the fusion of historical and modern patterns of this inspiring city. Our keywords are : Communication, hospitality, being professional in hygiene, exclusivity in reasonable budgets, travel like a local, big smile a…
Langues : English
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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