Charming casita, mountain views, private. Beautifully appointed, inside and out. Wonderful walking trails, unique, lovely village for shopping and dining. Easy access to city of Albuquerque. Perfect for short and long stay guests.
Parking gratuit sur place
Animal/animaux dans la maison
Disappointed. The bed linens were not clean and I woke up with three spider bites. When I contacted Mary to tell her there was no response from her. I am not sure if Mary lives on the adjoining property, I never heard from her after getting approved and getting the address.
Réponse de Mary :
I am so sorry you had a bad experience. The linens came directly from the dryer as always. Occasionally I have seen a small spider in the casita this time of year, ( this is the southwest! and we routinely spray for critters. ) but never in the bed,and no one has EVER complained. I did not receive a text nor a phone call for which we have an answering machine. I do have two numbers, a land line and my mobile line. It is possible you tried to text me on the land line which, of course, will not work. As always, I had contacted Karen, to give directions and tell her to contact me if she had any problems, via text, email or phone. Also the phone number is available in the casita. I don't normally go over to check on a guest or disturb them in any way, since they have means to get in touch if they need to and they usually appreciate their privacy I am terribly upset that this guest experience does not ring true to me and is not in keeping with the myriad of other guests who were most happy with their experience. I have never had a guest who was unable to reach me, usually in short order, as I am sensitive to guests, and check all communication avenues regularity.
Taux de réponse : 100%
Délai de réponse : Quelques heures
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