At first Natalia was very nice, she expected us on a friendly manner, showed us around, gave us keys, etc. It seemed like we will get along just fine. But, at night, when we got home and here I have to mention that it was early, around 8 pm and we specially took care of the fact of not making any noise in the stairwell or inside the apt. We were very tired so we went to bed early. After several hours into our sleep, around 1 am, Natalia started knocking on the door and she was knocking quite perseveringly until she woke us up and she said to me, that I should somehow handle my snoring as I am too loud and the guest next door was complaining that he cannot sleep. I was half asleep in the middle of the conversation and she left by the time I woke entirely up and realised what she was asking from me. This basically meant that I can't sleep all night, as snoring is not something someone can just control, turn it on or off. We decided at that point that in order to get any sleep, we have to find another place as this will be a problem for the rest of our holiday. So we went to talk to Airbnb outside on the street, further away from the apt, so we don't disturb anyone and got an agreement to find a hotel and get moved n the middle of the night. After several hours of tired conversations over the phone, we eventually found a place and we went to get our stuff from Natalia's place. We were again very quiet so we don't wake up anyone while we get our stuff. But we wanted to talk to Natalia and explain the situation and turn in the keys to her, but despite knocking on her door, she wasn't willing to answer it. So we left the keys in the room and went to a hotel, so we can eventually get couple hours of sleep. This was quite a bad experience for us as it seemed like that for Natalia it was very important the other guest, but she didn't care that meanwhile we will not sleep. We are really sorry that this came out in such a bad way, but hopefully she will learn from it as regards to other guests or at least she can put it into her house rules, that she cannot accept guests who snore.