Stay in the heart of Coconut Grove! Luxurious condo in the famous Mutiny Hotel. Amazing location just across from the Bay & the Coc Grove sailing club. Fully equipped kitchen, washer and dryer. TV, free wifi and parking. Pool, hot tub, sauna, gym.
Parking gratuit sur place
Salle de sport
1 lit queen size
1 canapé convertible
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 23:00
Départ avant 11:00
My stay Is very bad move In Catalina My vacation Turned into a nightmare, When i arrived there was no one to welcome,catalîna was not there,i was waiting and i panicked. I asked for information they did not answer me,i wanted to meet them to talk with them,they never come. I paid…
Réponse de Catalina :
Priscilla, we are very clear on the description of the property and have not had any guests complain before. Probably because of the language barrier, you did not read the listing throughly. I was not there to meet you, but Michael, the property manager was there on your arrival. Not only your demands were unreasonable (you were requesting daily maid service, water view from the balcony, etc, etc), but you were extremely disrespectful to Michael and the other people at the hotel. We received no reports from you or from the guests that have stayed in the apartment after you that there was anything broken. We have a handyman on the team that takes care of problems as soon as they arise. I strongly suggest that you review listings more throughly next time that you book a unit through Airbnb, so that you can set your expectations right. Good luck in the future, Catalina
My son Neo and I enjoyed our stay here at the # 417 room. Thanks for setting up the second bed out in the living room. :))
I am a real estate agent, vacation rental property manager and vacation rental owner.
Langues : English, Español
Taux de réponse : 100%
Délai de réponse : Quelques heures
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