I never met D'Arcy, but she was usually prompt to respond via messenger or email.
The property itself was great, and mostly as described. The community pool was beautiful and steps away from the apartment. The two patios are a nice touch; the large front patio would be great for entertaining a larger group. The kitchen was fully equipped, the bathroom was brand new, the living room was comfy, and the bedroom was cool and clean. Beach towels, laundry coins, a safe, and local information were provided. A maid came halfway through our stay to wash the dishes, change the sheets and towels, and wipe surfaces. The Wifi and TV worked great.
The property itself was within ~10 minutes walking distance of 2 grocery stores, bus stops, the beach, and several restaurants/bars. The area felt very safe, although we chose not to walk home at night due to the limited streetlights. If you're going to the west coast or Oistins you'll need a cab, but calling them was quick and easy. The property itself was relatively quiet, except for some kids playing at the pool and some neighbors with late night guests. You are pretty close to the 5th hole at the golf course, but it still felt very private.
Only the bedroom was air conditioned, so the bathroom and kitchen/living room got quite hot. We were out most of the day so this wasn't much of an issue, and we found that opening the kitchen and patio windows in the morning allowed a refreshing breeze. Ceiling and standing fans also helped. We kept our showers as short and cool as possible to avoid steaming up the whole bathroom.
The kitchen, foyer, and bathroom windows did not have glass. I was concerned that this would attract insects and lizards, but we kept our food sealed or in the fridge and did not have any issues.
Overall, I would recommend this as a great alternative to a hotel. We were there for almost a week, so the added space was nice when we wanted to relax indoors. It's not a beachfront property, but you do have the luxury of a pool outside, plus the amenities and comfort of a real home.