Hale Kohola “The House of the Whale” is situated on 3 acres in an ideal location on the Kohala Coast, with panoramic views of the ocean and coastline. The master bedroom has a stunning ocean view. The home is solar powered and has A/C in the living room.
HAWAII STATE GE TAX OF 4.166% AND TAT TAX 9.25% TO BE ADDED TO THE DAY RATE AND COLLECTED ON THE DAY OF ARRIVAL. Mahalo for your understanding! We will send you the total tax amount due on arrival, via message.
HOUSE RULES - COMPLIANCE is required. Non-adherence to these agreed to House Rules could result in forfeiture of your security deposit and eviction.
ENERGY CONSERVATION - Use due care in conserving the utilities. The water shall not be left running. Please turn off lights and AC when you leave the unit. Do not leave the windows or doors open while operating the air conditioning. If the electric bill is over the average KWH per day for the previous 2 months of occupancy, you could be liable for additional charges for the AC. You must not turn the thermostat down below the suggested temperature for that unit.
FIRE HAZARDS & PROHIBITION AGAINST EXPLOSIVES AND OPEN FIRES - The GUEST OCCUPANT hereby acknowledges that the subject property is in a fire hazard area and that occupants must use due care in handling any and all flammable substances. Moreover, no explosives shall be allowed on the property, including without limitation, fireworks. Additionally, no open fires are permitted on the property, and candles are not allowed.
MAINTENANCE ISSUES DURING YOUR STAY - Our vacation rentals are our owner’s personal homes and condos. They are generous enough to offer their private residences in paradise to travelers. Just as your home is not perfect, neither is theirs. There may be a maintenance issue that we are not aware of because we don’t live there, or something may break during your stay. We will do our best to correct the problem within 2 business days (1 business day if possible), because in Hawaii there are very limited services on the weekend. No refunds will be issued for maintenance issues unless there is a major problem and the owner agrees to it. Any refunds must be authorized by the owner, so there are no guarantees. Please know we repair everything the housekeepers and guests report to us on a consistent basis.
LOCK BOX KEY - Key must be in the lockbox at all times so that we can take care of emergency repairs or other issues. You will be charged $50 for not returning the key to the lockbox.
LOST KEYS - There is a $50.00 charge for replacement of lost keys. $100.00 for a Kohala Ranch guest pass or a garage door opener. If Guest is staying at Mauna Lani property and does not leave the Beach Club Key Card upon departure there will
be a $150.00 charge for replacement of missing key card.
INSECT CONTROL - The owner retains the services of a professional pest control company for the purpose of maintaining insect control in and around the premises, on a regular basis. However, we are in the "Tropics" and insects can be resistant to complete eradication. Several of the luxury hotels on the Big Island have "bug spray" available to their guests, as do we. We cannot guaranty complete control over Mother Nature's insects and will not issue any refunds due to the sighting of insects. PLEASE KEEP SCREENS AND DOORS TIGHTLY CLOSED TO PREVENT PESTS FROM ENTERING THE HOME.
MAXIMUM OCCUPANCY - The maximum number of people allowed to occupy the premises is shown on the reservation.
NO ALTERATIONS - You are not allowed to make any holes in the walls, floors or ceilings or use any adhesives, or like items.
NO DISTURBANCES, NO PARTIES - You are not allowed to disturb others, or keep the neighbors from enjoying their premises or any common facilities, at any time. You are not allowed to play loud music, loud instruments, or cause any type of loud or offensive sounds. No parties are allowed or large gatherings are allowed without written permission from Manager. Violation will be subject to forfeiture of the security deposit. Quiet time is 10 PM to 8 AM
NO PETS OR ANIMALS - No pets or animals are not allowed. Pets and animals include, but are not limited to birds, fish, guinea pigs, cats, rats, rabbits, mice and dogs.
NO SMOKING - This is a "nonsmoking" rental. No smoking is allowed ON THE PROPERTY. Call to find out if there is an exception to smoke on lanai.
POOL CARE - The Pool sweep equipment must stay in the pool and not be removed. The pool sweep is set on a daily timer to run and must be kept on the schedule in
order to keep the pool properly clean and safe to swim in. There will be a minimum $500 fee charged if the p ool sweep is removed or damaged during your stay.
WIFI - All of our homes have Wifi, however, we are in the middle of the Pacific Ocean and there are outages due to weather or other conditions outside of our control. The manager does not offer technical support, however, we will do our best to help you. If your profession requires Internet while you stay with us, we suggest that you bring your personal hot spot to be sure of uninterrupted service. (AT&T and Verizon have the strongest signal)
OWNER'S RESPONSIBILITIES - Owner shall pay for normal and customary usage of water, electricity and cable. Any housekeeping services requested, shall be at the expense of the GUEST at the rate of $35 per hr/3 hr minimum. If there is AC in the unit, use of air conditioning should be used conservatively. If the windows or doors are left open or there is a high KWH per day used over the normal KWH per day average, will reserve the right to charge your deposit for high electricity use. Hawaii has the most expenses rates in the nation. Some of our homes charge additional for AC use. Call to arrange.
OWNERS AND MANAGER TO BE HELD HARMLESS - The owner and the owner's managing agent accept no liability for any claims whatsoever arising out of the guest occupancy. GUEST hereby agrees to indemnify, defend and hold harmless the owner and the owner's agent for any and all claims, damages, losses,
INCLUDING WITHOUT LIMITATION, ANY ACCIDENT, INJURY OR DAMAGES TO ANY PERSON OR PROPERTY OCCURRING IN, ON, OR ABOUT THE SUBJECT PROPERTY OR ANY PART THEREOF ON PROPERTY, BEACH, POOL OR BODY OF WATER ADJACENT THERETO AND USE IN CONNECTION THEREWITH.
BE CAREFUL DURING HIGH SURF! If there is water sports gear or bicycles on the property AND you are permitted to use them, the Owner and the Manager have no liability, see above. Ocean conditions can be dangerous, high winds and high surf and high tides are cause to be cautious and enter at your own risk.
REFUSE DISPOSAL - All trash and refuse must be emptied into the refuse containers provided on the premises.
SECURITY DEPOSIT - The security deposit or damage insurance (available for $59-$79) is for repairs, missing items, or any damages and includes excessive cleaning costs. Deductions from deposit can be for utility bills which exceed normal (average of 3 months) for electricity or propane or water use. Please leave the unit neat and tidy, remove trash and wash your dishes. You will be charged by the hour if the house or condo requires any cleaning time over the customary time to clean it.
SUPERVISION OF CHILDREN - Adults shall be responsible for the actions of children under their care and control. The GUEST is solely responsible for the actions of any and all minors (under 18 years of age) on the property. The owner and the owner's managing agent accept no responsibility and or liability with respect to said minors, including the hazards associated with access to the ocean or the swimming pool on the premises. BE CAREFUL DURING HIGH SURF! If there is water sports gear or bicycles on the property AND you are permitted to use them, the Owner and the Manager have no liability, see above. Ocean conditions can be dangerous, high winds and high surf and high tides are cause to be cautious and enter at your own risk.
USE OF PROPERTY - You may use the premises only as a provided herein and as a place to vacation and shall be not be used it for any unlawful, improper purpose or illegal activity.
WHEN AND HOW LONG YOU MAY OCCUPY - Your occupancy will commences on the CHECK-IN DATE and terminate on the CHECK-OUT DATE . CHECK-IN TIME is 3:00 PM and CHECK-OUT TIME is 11:00 AM. You will be charged for an additional day if not approved for a late check out. Our housekeepers are on a tight schedule to prepare for the next arrival.
CHECK-OUT PROCEDURES - Please leave the home neat and tidy. Lock all the doors and leave the keys on the kitchen counter. Close all windows and louvers. Take Guest trash to the disposal area. There will be a disposal fee if trash is left in the unit. Wash all dishes. Strip the beds and leave dirty linens in a pile. Please do not leave damp or wet items in a pile. Turn off all lights, fans and air conditioning. If excessive cleaning is needed, it will be considered damage and will be deducted from the Credit Card on file or security deposit or damage insurance.
Si vous annulez jusqu'à 7 jours avant le voyage, vous recevez un remboursement à hauteur de 50 %. En cas d'annulation au cours des 7 jours précédant le voyage, la réservation est non remboursable.
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Island Beach Rentals LLC ® manages this property on behalf of the owners. We have a team to service our guests and properties. We are here to assist you with the perfect island vacation and any requests during your stay. Marla is our Reservation Agent and Kirsten is the manager of Guest Services.
Our staff oversees all of the day to day operations: repairs, communications, arrivals and guest requests. We are on call every day for any emergency or guest need. We have numerous repeat guests. We have been managing Vacation Rentals in Paradise for over 22 years and we have lived in the Islands for all of our lives. We are here to assist you with your dream vacation!
Professional, but personal and friendly “aloha” style. We have been around a long time and we have reputation that we are proud of.
We look forward to speaking with you soon.