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Summit Rainforest Retreat - House

Profil utilisateur de John & Helen
John & Helen

Summit Rainforest Retreat - House

9 voyageurs
4 chambres
5 lits
4 salles de bain
9 voyageurs
4 chambres
5 lits
4 salles de bain

Situated on the top of an extinct volcano at the highest point in town. A luxurious setting, with panoramic views and Rainforest walks. A huge shared deck to socialise with guests in other room types, with heated pool and spa, as well as open fireplace & magnificent panoramic views of Atherton, mountains & valley.

Équipements

Climatisation
Équipements de base
Chauffage
Fer à repasser
Espace de travail pour ordinateur portable
Télévision

Couchages

Chambre 1
1 lit king size
Chambre 2
1 lit queen size
Chambre 3
1 lit king size
Chambre 4
1 lit double, 1 lit simple

Règlement intérieur

Non fumeur
Pas d'animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 14:00 et 18:00
Départ avant 10:00

Disponibilité

6 commentaires

Précision
Communication
Propreté
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Arrivée
Qualité-prix
Profil utilisateur de Jharna
Jharna
août 2018
We booked the Summit Rainforest Retreat for our group of four to stay in while attending the Tour of the Tropics cycling race. The day prior to our arrival, we were notified of a number of scheduling changes with the event which meant that we would potentially miss our first nigh…
Profil utilisateur de John & Helen
Réponse de John & Helen :
Sorry to hear that Jharna, I don't believe that we say anywhere that when you book the house you have exclusive use of the huge deck, pool , spa & external fireplace on the deck. The deck with views and facilities for all are the main feature. As the property contains the house & apartments, all guests have use to all external facilities.We did move your dates backwards and when you refused to let other guests use the facilities they became very angry. All they wanted to use was the BBQ to cook their evening meal, they were lovely people and you may have enjoyed their company, they certainly did not want to monopolise the entire deck which would be impossible. In big resorts everyone shares BBQ's , pools etc. You did not share any facilities you had the house to yourselves but there are areas that are shared externally. What has the drivers looks got to do with us...?? we were helping a mother help her daughter and bridesmaids get ready for her wedding, again a little understanding as we gave you would have been nice. We did this for no extra income and we had to refund the people you upset. We do not falsely advertise and we're certainly not budget style accommodation especially with the renovations that we're doing at the moment, maybe that's why you call us budget.
août 2018
Profil utilisateur de Honghua
Honghua
août 2018
Great accommodation experience
Profil utilisateur de John & Helen
Réponse de John & Helen :
Thank you Honghua, we're very glad you were happy with the accommodation.
août 2018
Profil utilisateur de Kate
Kate
avril 2018
Super clean
Profil utilisateur de John & Helen
Réponse de John & Helen :
Thanks Kate & congratulations on you and the groups effort in the Soldier on Yungaburra triathlon. cheers john & helen.
avril 2018
Profil utilisateur de Cynthia
Cynthia
octobre 2017
Great Venue for a larger gathering. Short distance to shops and supermarkets. IGA has a fabulous range of Gluten Free products. Pool/Spa was fun and just warm enough to be relaxing as the cool night air came in. Beds really comfortable. Perhaps the 3rd bedroom in the main house c…
Profil utilisateur de John & Helen
Réponse de John & Helen :
Thank you Cynthia, we're really happy that your weekend went well and we appreciate your positive comments. Thank you for leaving everything so neat and tidy & being such a happy group of people. We'd love you all to come again. cheers john & helen
octobre 2017
Profil utilisateur de Kirsty
Kirsty
juin 2017
Spacious home, beautiful views and well equipped for self catering with good kitchen and large barbecue
Profil utilisateur de Julye
Julye
juillet 2016
Helen greeted us immediately on arrival with a warm welcome and advice on navigation of the town and provisions. The house was lovely - more like a home than a retreat. We especially enjoyed cooking in the kitchen and on the BBQ every night, sitting in front of the fireplace fo…
Profil utilisateur de John & Helen
Réponse de John & Helen :
Thanks Julye, we appreciate your positive comments, we always do our best. cheers.
juillet 2016

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Hôte : John & Helen

Queensland, AustralieMembre depuis juin 2014
Profil utilisateur de John & Helen
12 commentaires
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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