POINTS FORTS DU LOGEMENT
ClimatisationIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Come get away from the busyness of the city. Enjoy nature and tranquility in this JUST remodeled home.
Located near the Snohomish River, this location is a getaway of a lifetime. Get away!!! Fishing trips, romantic getaways, family vacations,etc
Parking gratuit sur place
Télévision par câble
1 lit king size, 1 canapé convertible
1 lit queen size
1 lit queen size
1 canapé convertible, 2 canapés
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 16:00 et 20:00
Départ avant 11:00
Roya Attempted to Cancel my booking 3 hours before I arrived. I agreed to pay a new higher price to keep the booking. Very Bad! Upon Arrival there was no gas and the house was freezing! We had to wait hours for heaters to arrive. WORST OF ALL - When you check in it is required …
Réponse de Roya :
We discussed everything together and I never left you hanging during the bad day of events. First off, I told you that AirBnB incorrectly charged you with a 30% discount that I never made. I am an agent, and I represent the owners. AirBnB confirmed the error, which you told me you understood. AirBnB then wanted to re-route you to a better fit for you but you DECLINED multiple times. I ensured you that AirBnB would replace your stay with an equally nice, same price as you paid. You again declined and said you didn't care about the money, you wanted to stay in the home, and persisted that "you were cool," about it. Second Off, the gas was working when you arrived. After an hour or so you notified me that it had stopped work. We arrived quickly once you told us the heater stopped working, and had to go to costco and purchase SIX room heaters without hesitation. Three, why would it be, "worst of all" to sign a rental agreement, if you can't read or have the unability to understand English, you should have said so and I would have glady translated or explained to you any questions or concerns you had regarding it. I have been in this business for 10 years and no one ever said it was "worst of all" to sign an agreement. It is a 3- page standard rental agreement that is 100% commonly used when guests stay in our homes and Competitors home for liability and protection with both parties. It does not say if you leave dirty dishes then the fees increased, it says that if the home is left in MESS then the cleaning would be determined together if necessary. I apologized to you numerous amount of times and you had no complaints. If you were so upset and didn't want to stay you had your opportunity to cancel or ask me or AirBnB to help our situation be handled in a proper manner. Instead of acting like everything is fine then blast my first one- star review. Sincerely, Roya Sahafi
Malibu Vacations, Locations, & Events LLC I have a love for beautiful homes, business, and creating. Let me put together your vacation rental, location for set, and event planning. I can do it all. Malibu based, but business is spreading worldwide.
Langues : English, Español, Tagalog
Taux de réponse : 64%
Délai de réponse : Dans la journée
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