Réponse de José-Miguel :
Ok, here is my answer
Contrairement à d'autres locataires, je n'ai pas du tout trouvé cette location parfaite
I found strange that you had no evaluations in your profile, and I was afraid that you had no idea about what airbnb means: home sharing. You come to someone's flat, not to a hotel. How many other airbnb locations do you know? One? Where? Unfortunatelly, my suspicion came from the very first moment: as I reported the first day of your arrival to airbnb staff, you are a problematic person. Let's see why, and let's talk about it in public, for it is the way you have chosen.
- manque d'hygiène : très grande saleté de l'appartement et linges sentant mauvais
That is simply unacceptable. First of all, people must know you complained about everything possible even before entering the flat. You were entering my home, in an historical building of 1875, not a modern five stars hotel in Barcelona in summer. That's why you paid at much much much less than in such a hotel. Thank God my friend, as usual, took a picture of the flat just before your arrival with everything we left for you which are at the disposal of everyone who wants to see them in case of reporting damages or simply lies as it is your case. As a host I must take my precautions. Thank God I did it. The sheets you slept on and that appear in the pics were bought in Habitat and they are 100% cotton. You get the sheets clean and ironed (and it is not a hotel, I remember you) You offended my friend telling her they were not clean because you saw wrinkles... wrinkles!!! If the sheets were not clean, why did you sleep in them during 10 DAYS withouht changing them??? You are simply an unacceptable liar. The other sheets were completely new: THEY WERE EVEN INSIDE THE PACK, DIRECT FROM THE SHOP (El Corte Inglés in this case)
j'ai pas du tout apprécié d'avoir payé 30 € pour le ménage et de devoir en faire au lieu de me balader ou de me reposer de mon voyage )
Talking about lack of hygiene is something I am not going to accept and I will report you. I am not going to tolerate you to try to harm for free. That you had to clean the flat instead of having a rest after you entered the flat... Who do you intend to believe it? You are using my own sheets and my own towels. Even new ones. You had extra sheets and extra towels of all types for your stay. Many more than a normal person needs. How can a person who left the rubish of 10 days inside the apartment talk about dirt? Do you like living with your rubbish?
beaucoup de nuisances sonores : aboiements continuels de chiens jusque tard le soir et par moments télé de voisins
You lived in front of a park, a fact that makes that my place is one of the sunniest apartments in ALL Barcelona. Complaining about dogs barking outside because they are playing in a park is simply and again, ridiculous, as all your comments are. At least you didn't complain about children playing on the street. Although considering that you asked my friend why did I have a microwave in my kitchen (yes, you are reading well, normally people complain if there is no microwave in the kitchen, this person complained because there was one...I'm still astonished) I could expect everything from you, even the most ridiculous comments. The park is closed everyday at 10pm. About tv set of neighbours no more comments, really, I am very tired at this point. By the way, the neighbours were french too, why didn't you talk to them? I can imagine perfectly why. You came to central Barcelona in summer, plenty of young tourists who come here to have fun. You don't come to a health resort for retired people in the mountains. Again you chose the wrong place. Don't make others responsable of your wrong desitions.
certains équipements sont en mauvais état : parquet abimé (pouvant blesser les pieds dans la chambre),
About the parquet. Yes it's true: close to both balkonies there are a couple of pieces in bad state. Do you know why? Because some guests left the doors from the balkony opened during a storm and the rain came in and damaged the two (TWO) small pieces... but saying that this could harm your feet? One is under a small table (set on purpose on this place) and the other one is under the bed, as my friend warns you. Do you usually walk under the beds or tables. Please, tell me the secret, my friend didn't report you had supernatural powers. Everyone having parquet at home knows what happens after the years. And it is my home. Not a five stars hotel. And every home even in the richiest ones has got something that do not work properly: perhaps a door that doesn't close well, a lamp which is not well fixed, a drawer you can't open... But you, evil woman, has used the information about this little things my friend gave you to harm for free. It seems as you have spent your holidays instead of enjoying the wonderful city of Barcelona, searching these details and planning your comments with malice and premeditation, taking note of all kind of negative comments I have ever had, no matter if based on real circumstances or invented. And I am not going to tolerate it.
nombreuses pièces de vaisselle ébréchées, porte du frigidaire fermant mal, lave vaisselle devant mal fonctionner au vu de la consigne de pas utiliser son étage du haut et au vu de l'incrustation de résidus de lavage sur la vaisselle,
Shall I tell you how a dishwashing machine works? Do you believe in tv advertisements where dishes come out inmaculate from the dish machine? Don't you know you must wash them for a while under the water tap for removing the food? And what happens with the fridge? Didn't it freeze your food? Didn't it conserve your vegetables fresh? And what happens with my dishes and glasses? Some of them due to the high temperatures of the water in the dishwashing machine have got scrapes and yes they are from the common Ikea and what? You had more than 30 dishes, and practically the same amount of glasses and cups of all forms to be used. You should have chosen the ones you liked and that's all. You were ALONE. (Now I begin to understand why)
aucun manuel d'utilisation des appareils
You complained about the information in the flat because it was only in english, not in french. My frend spent almost AN HOUR to explain you how tv worked. Just as an example. Again, it is a problem of IQ I'm afraid, Don't put the blame on others because of your own scarcities.
la photo de la cuisine est trompeuse puisque la fenêtre de la cuisine donne sur la douche et non pas dehors
From all the ridiculous and bad intentioned comments, this is the best one: you won with it the golden medal. To say that the picture of the window is fake... I don't know at this point if you need an oftalmololgist or another kind of medical professional. We both know which one
un demi-placard est mis à disposition, mais la partie penderie ne permet que de prendre des vêtements courts -
Yes, person, I am gay. But unfortunatelly I never use feather hats, leopard overcoats or drag queen boots. Sorry for that. My wardrobe is thought for normal jeans, t-shirts and common jumpers. There is no room for excentricities. I am a very common person, really. Anyway you should have warned about your Ascott hats or your Opera dresses and we had found a solution. As we found when you were afraid about the hight temperatures in summer and I bought specially for you (for you were to stay 10 days in my place, NEW BLINDS that I will never use because I love the sun every moment in the year. In any case, I will try to find a course on line about how to fold the clothes and, much more important, how to use a hanger and I will send you the link. I am sure (well not much but I have big hopes) you can find a dish washingmachine course on line by yourself.
relationnellement, pas très facile d'avoir trois interlocuteurs différents
It is my home. It is not a tourist apartment. MY HOME. And I love to share it as you can see in my page. For it is my home, I live in it. So, if someone comes, I must go out. That's why I only share my home when I am out from Barcelona. That's why I always tell a friend to help me with my guests. As am owner, I always try to say hello to my guests at a first moment, and then they are my friends in charge of it who deal with the whole stuff. If someone can't, the other does it. So simple is that. In your case, person, only one of my friends kept in touch with you from the days before your arrival until the day you fortunately left us. So. don't invent again, don't manipulate the reality, you evil human being.
En revanche l'appartement est très bien situé par rapport au centre ville (c'est pourquoi, je l'avais choisi), la wifi fonctionne très bien, et ce qui est très accessoire, la télé est grande avec la captation de beaucoup de chaînes.
Yes. I suppose that this reality can't be manipulated and it can be easily checked. Thank God and laws of physic, the center of Barcelona is still the center of Barcelona.
And that's all. I had bad luck. I had at my place a person who if she had stayed in the amazon jungle she would have complaing about the noise of the sloths sleeping in the trees. An evil person who thought that writting the comments the last days she could I wouldn't have had time to answer it. Thanks God I expected the worst from this woman since the very first time as I warned to Airbnb staff. Sometimes we find people who due perhaps to who knows which lack of affection tries to harm the others, and humiliate them. As she left, in front of my friend, she told her shit to the next guests, trying to influence them. As you can see, the next guests, young and healthy people also left their comments. You can compare them. As I said, bad luck. I will try to forget this nightmare with this problematic human being although the way she dealed with my friend makes me think in other kinds of reports. My home es cozy and sunny. I love it. It is not perfect. But it doesn't deserve that kind of free attacks from such a... ok let's keep calm from now on.