Shakira, I regret your stay was not as positive as you had hoped.
Andrew had a professional exterminator come out the month prior and I am sorry that you had an uncomfortable experience. Andrew did have them come back, yet regretfully you had already left (documentation provided upon request).
Regarding the bathroom door, I did offer to secure a handyman, and you said, it was unnecessary.
I am not sure what your expectation was regarding the newly purchased house being fully furnished as the Airbnb agreement was for a room.
I am glad the bed and room were comfortable, and we were able to accommodate your additional guest as you requested later in the week.