The open plan kitchen and lounge areaEnsuite bathroom


Logement entier

6 voyageurs

2 chambres

4 lits

Veuillez entrer le nombre d'adultes.
Adultes
1
Veuillez entrer le nombre d'enfants.
Enfants
De 2 à 12 ans
0
Veuillez entrer le nombre de bébés.
Bébés
- de 2 ans
0
6 voyageurs au maximum. Les bébés ne sont pas pris en compte dans le nombre de voyageurs.
Vous ne serez débité que si vous confirmez

Located in Orchardleigh Village at the heart of the estate, Miss Marples provides stunning accommodation for up to six guests.

Le logement

The Hay Loft is a two-story lodge located in Orchardleigh Village.

Downstairs is split into living area with lounge furniture and a dining area with dining table and chairs, which also incorporates a fitted Kitchen.

Upstairs there are two Family bedrooms with a double and a single bed in each, both with en-suite shower, washbasin and WC.

Accès des voyageurs

Guests will have access to the entire lodge.

Échanges avec les voyageurs

We will welcome you on arrival and give you the keys to your accommodation. The office at the main house is open from 9am - 5pm Monday to Friday and from 9am - 1pm on Saturday and Sunday. Should you need assistance outside of office hours, please don't hesitate to contact us on the mobile number provided at time of check-in.


Le logement
Salles de bain : 2
Chambres : 2
Lits : 4
Arrivée : 15:00 - 21:00
Départ : 12:00
Type de logement : Logement entier

Équipements

Prix
Voyageur supplémentaire : Sans frais
Communiquez toujours via Airbnb
Pour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb. En savoir plus

Couchages
Chambre 1
1 lit double, 1 lit simple
Chambre 2
1 lit double, 1 lit simple

Règlement intérieur
Non fumeur
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 21:00

No smoking inside the property.
Treat the property as if it is your own.
No parties or loud music after 11pm.


Annulations

Modérées

Si vous annulez jusqu'à 5 jours avant le voyage, vous recevez un remboursement intégral. En cas d'annulation au cours des 5 jours précédant le voyage, la première nuit est non remboursable, mais vous recevrez un remboursement à hauteur de 50 % du coût des nuits restantes.


Dispositif de sécurité
Détecteur de fumée
Détecteur de monoxyde de carbone
Kit de premiers secours
Fiche de sécurité
Extincteur

Disponibilité
Séjour de 1 nuit minimum

3 commentaires


Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Peter
août 2016
A beautiful and tranquil setting with spectacular views. Cost and quaint accommodation which was very clean and well equipped. Arrival process very smooth and everything was ready and prepared as promised. Disappointed that the wifi doesn't work and some of the lamps also didn't work. Although very comfortable and costly, the accommodation is a little tired and could do with some refurbishment. But the real sell of this accommodation is the stunning setting and remote location - it really is idyllic.

Profil utilisateur de Cathie
août 2016
The overall experience wasn't bad for me and my family. There was just a few little things we was unhappy with. Firstly, we was never told anywhere about the info of this place that there would be no signal or Wifi for us unless when went away from where we stayed and into a certain room in their big main house. Also, the shower would suddenly lose hot water and just switch to cold without me adjusting the switch. And lastly, we was told that everything would be provided for us home-wise, but when we went to cook our own breakfast in the morning they lacked basics like salt and oil (was we supposed to buy that ourselves?) and to add, the very loud, ear deafening smoke alarm kept coming on despite the fact that we had all the windows open. Apart from these minor things, our overall stay was not bad. We just wished we was told about these in advance so we could've prepared better. Anyway we still have a lovely holiday in The Hay Loft

Profil utilisateur de Rosie
juin 2016
There was no point of contact with our host as it was a weekend which became a problem when certain issues arose. The cottage is set in beautiful surroundings and is lovely inside. However we were disappointed with the facilities. There was no water during our stay, which meant 6 people couldn't shower or flush the toilet ! We were staying for a wedding so this was quite an issue. There was also no wifi and the tap water that we did have you could not use for drinking due to it being contaminated. If these problems are resurrected then it would have been a much more pleasant stay! A 4 hour drive without a shower wasn't the best!
Profil utilisateur de Orchardleigh Estate
Réponse de Orchardleigh Estate :
Hi Rosie. I am so sorry for the unfortunate issues that arose during your stay. As advised prior to your stay, contact telephone number's for any help and assistance during your stay are included in the Information Pack provided in the cottage on arrival. Sadly we did have a problem with the water provision across the entire estate on Sunday due to an issue with our water pump, which I can only apologise for. In light of this, we will of course refund you the full amount for your stay. Please note that this is not our normal practice and everything is now back to normal. I am so very sorry for the inconvenience that this caused you and I am personally so disappointed that your stay was not as enjoyable as it should have been. Very Best wishes, Kimberley
juin 2016

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Frome, Royaume-UniMembre depuis avril 2016
Profil utilisateur de Orchardleigh Estate
Taux de réponse : 70%
Délai de réponse : Dans la journée
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