Angie and Tim have a great property. It's spacious, perfect for big groups. The house is nice and decorated finely, HOWEVER, it needs a good thorough cleaning! The house carries a pungent mold smell, especially downstairs. One of the room's ceiling had extreme water damage. It was deteriorating and had black mold there and on the wall. The smell was so strong, you could barely stand being in the room and it radiated out into the hallway. Tim did offer to come out and paint over it. Just seems a bit negligent on the owners part to leave something like that for tenants to endure. No one should have to breathe in mold spores. In addition, the curtains need to be cleaned as they are very dirty and carried a mildew-like smell as well. Beds were comfortable. Bathrooms were clean. Hand soap would have been nice to have. Must bring your own toiletries as there aren't any there for you.
The location of the property has plus and minuses. The view is beautiful and is close to the beach but you cannot walk to the beach easily. You must drive unless you are in tip top shape. There is a steep incline up to the house. If you have anyone older or children with you, it's not walkable. We had to rent a car to get around. Ray set up a rental for us last minute so we were really appreciative of her and her kindness. She also set up a island tour for which we enjoyed. The house is a bit of drive to Patong or the busy part of Phuket. We didn't mind.
The pool was nice but it was so overrun by mosquitoes that we couldn't really enjoy it. Tim did provide mosquito coils when we requested them. Unfortunately, because there were so many outside, every time you opened the door, they would come inside. We had to then combat mosquitoes inside the house.
Su and Ray were amazing. They tried to help us in any way that they could even during the mishaps (driver extremely late to pick us up from airport, locked out of house because the top lock somehow got latched). Su cooked breakfast for us the morning we were leaving to the airport. Very nice.
Overall, the stay was okay. I would give it excellent if we didn't have the mold/mildew problem. Cleanliness is major. These issues should be addressed immediately.