1 salle de bain partagée
1 salle de bain partagée
Ich biete euch ein schönes, helles Doppelzimmer im Herzen der Stadt und nur 2 Minuten Fußweg zum Hafenbahnhof und Busbahnhof an.
Es ist ein eigenes Zimmer in einer Wohngemeinschaft mit gemeinschaftlicher Küche und Bad.
Télévision par câble
Équipements de base
Espace de travail pour ordinateur portable
1 lit double
Ne convient pas aux enfants ni aux bébés
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 10:00
Thomas is fantastic ! I came picked us at the train station, offered us drink and bring us back to the train station at the end of our journey. Also he came back one day just to give us printed cart that we asked for. The room was really nice and clean and the flat was fully furn…
This “flat” is actually an 8 bedroom 2 bath 4th floor walkup. You will be sharing this “flat” with what appeared to be 7 or 8 adults and 1 child who rent monthly from the host, who stated they pay 400euros/month, and are not ABB customers. Upon check in I pointed out to the hos…
Réponse de Thomas :
As i explained to you before, i´m really sorry that you had unexpected issues with the really not normal temperatures these days and noises in the night which also could happen if you stay in the center and let the Window open, which i completely understand because of the heatwave we had in town... The room is actually in the 3rd floor not 4th. Also its also an 5 room flat with his own Bathroom but shares only the kitchen with a second 3 room flat. The room is also clearly described in the add as a room in a shared flat. The door and lock was inspected before and double checked with the guest together and found as fine and working. There is no AC in the room but it wasn't anytime communicated and also not staying in my add that there is an AC. You are overlooking railways and have a nice view to the Lake and the swiss alps. Also there definitely "is" a screen at the Window also curtains which i showed to my guest when he moved in. because of the issue that he smelled smoke, i can only tell that this House is non smoking. But it could be that anybody insight or outside was smoking and you smelled smoke. But we are all Humans and Humans don´t always accept rules... Also which i didn´t understood, was, that my guest was disappointed because he thought that i would stay in that flat as well... so he told me! Because of that "issues" i offered this Guest an other room in an other flat in an different house which he rejected. He told me to want to stay in a Hotel and not in an AirBnB. I offered him to pick him up and drive him to an Hotel which he told me before and is in walking distance nearby the Exhibition center where he came for. So i drove him to the Hotel and said that i will refund him money. I did NOT spoke over the amount! Later i thought about everything again and offered him regardless due to my straight booking rules, an refund of 100€ which he rejected again... So i´m really, really sorry that he had not get the room and service which he had maybe expected, but i stay to my word to refund him in an amount which i can accept, which to be clear, also was totally due to my goodwill. I always want to help my guests to have a nice experience in my hometown and with AirBnB, but if they don´t accept my help when issues comes up, then i can´t help them more then i already did. Best regards
sportlich, humorvoll, gut gelaunt ;)
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.