Just to let you know: the idea of Airbnb is to respect other people's property - if you let your kids to draw around your own garden and yard, that is not the case in our house. About the linen: there is information on the site that the bedlinen is not included so you were well aware of that. Furthermore, the rules of the house are there on the top of the dishwasher in English and Russian and you were aware of that as well. Our villa is a big one, 155 m2, so there is lots to clean. We also let you take more people to the villa than normally. In the future we hope that you remember to respect other's property and not to use clotheshorse to forbid your kids to go upstairs - there is now damage on the walls and stairs as well.