The property has hot water, since it does have a solar water heater system. The guest complaint about it from the get go and demanded a refund, which seemed suspicious considering that NONE of the other guest who stayed in the property during the same period of time complaint about not getting hot water. I passed by the property during Jasmine's stay and knocked on door but she wasn't there, so checked other units available to see if there wasn't any hot water, and to my surprise there was.
On top of that during her checkout, Jasmine left the keys inside the unit, plus the unit was in horrible conditions when we found it and even have pictures to prove it.
Jasmine is a horrible guest. Wouldn't recommend her to any other host.
This person is extremely difficult and won't take care of the unit.