Aller directement au contenu
The annexe in the background in yard (with Lexi and Lola our lovely dogs)
Guest house entière

Self contained Annexe near Gatwick & Lingfield

Profil utilisateur de Sandra
Sandra

Self contained Annexe near Gatwick & Lingfield

5 voyageurs
2 chambres
4 lits
1 salle de bain
5 voyageurs
2 chambres
4 lits
1 salle de bain
POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable94 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Parking gratuit sur placeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Parfaitement propre11 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.

Ideal for the Gatwick commuter, the race course goers in Lingfield, but also for a romantic getaway or a family holiday in the countryside with year round jacuzzi and summer pool time!

Équipements

Parking gratuit sur place
Piscine
Jacuzzi
Wi-Fi
Petit déjeuner
Cuisine

Couchages

Chambre 1
2 lits simples, 1 lit à barreaux
Espaces communs
1 lit queen size, 1 lit pour bébé

Règlement intérieur

Non fumeur
Pas d'animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 20:00
Départ avant 10:00

Disponibilité

36 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Katie
Katie
août 2018
We stayed here for three nights over the bank holiday, everything was absolutely perfect, the annex was really clean and modern no Creepy crawleys which I was surprised about considering the location. Lots of food for breakfast in the fridge eggs from there chickens etc was a rea…
Profil utilisateur de Wendy
Wendy
août 2018
Great place amazingly clean loved the pool and hot tub we chose to taxi to Lingfield race course so we could have a drink costing £6-£10 each way so great option if you are going to the races or an event Sandra was accommodating and the place was amazingly clean and had every y…
Profil utilisateur de Christiane
Christiane
août 2018
Sandra and Jerry are great hosts. They are very helpful, lovely people, easy to talk to. The place was perfect for us. We were allowed to use the pool as much as we wanted- with 30 degrees outside this was the best. Sandra arranged eververy thing for our little baby: toys, cot, …
Profil utilisateur de Nicholas
Nicholas
juillet 2018
Outstanding accommodation! Very friendly and helpful folks. Lovely dogs. Fantastic swimming pool and hot tub. Great country walks to fantastic pub- the curious pig
Profil utilisateur de Louise
Louise
juin 2018
Such incredible hospitality! Definitely went above and beyond, we felt so welcomed and pampered. Ease, comfort and excellent amenities. The breakfast was over the top— definitely grab this place if you get the opportunity, you won’t be disappointed.
Profil utilisateur de Tom
Tom
juin 2018
Great Find! Amazing place, all was really clean. Small little touches throughout from the homemade Eggs in the kitchen to all the soaps for the bathroom, Sandra & her partner were both very welcoming. Wish could have stayed for longer. Thanks again.
Profil utilisateur de Tamara
Tamara
juin 2018
This was not a pleasant stay for us from the get-go, in fact, we didn’t even stay 30 mins (and the host REFUSED to refund us the one-nights stay, although we didn’t touch ANYTHING in the house & left immediately), which is extremely UNFAIR, as she didn’t have to do a thing for us…
Profil utilisateur de Sandra
Réponse de Sandra :
I have been hosting my annexe for over a year and a half now and my nearly 30 reviews will vouch for the cleanliness and service that I provide. The annexe is professionally cleaned before and after every booking. However, as this was a last minute booking (30 minutes notice), I did not get a chance to do the final spruce up before Tamara's stay. The annexe had been cleaned a few days prior to her stay, but being in the country side (we are not a farm, as Tamara says) and with the warm weather, some harmless spiders and their cobwebs had appeared. Tamara did not raise this with me until her message sent in the night. Should she have mentioned it it upon arrival, I could have sorted it in 5 minutes. I have refunded her the cleaning fee. With regards to the welcome, Tamara enquired to stay at our annexe, at 3pm and arrived half an hour after booking. She mislead and claimed only 2 people were staying. A group of 4 arrived. I was with my 14 month old in arms, and felt very intimidated, uneasy and blatantly worried about this. I restated that only the king size bed had been prepared and there was a cost for the 2 extra guests. They reluctantly verbally agreed to the extra cost (never paid). I gave them extra bedding, eggs and milk to try and accommodate this last minute request. I then went off to collect my other child from school. On my return the four guests were in my yard, saying that they were looking for a pub. I gave them the WiFi code to help with communication, and directions to our local pub. Unbeknown to me, they were actually vacating for good. Tamara never mentioned any issues with the annexe or that they were leaving, though we stood and spoke for a few minutes. With Air bnb support I sent her a request for changing her booking from 2 to 4 people which was later declined. I was lead to believe they were at the pub, soon to return. I went to bed early, having 2 children. At 11.34pm I received a message stating they were not staying due to cobwebs and spiders. With regards to the directions, as mentioned to all guests on booking, the postcode takes you a mile out. I provide detailed description on how to find us, which I highlight again prior to arrival too. I’m sorry her driver was not able to find us. The description of the property people stay in, I believe is clear. It explains the set up via photos, the description, the directions... I do rely of guests reading all this prior to booking. Guests chose our annexe to be away from the main house for privacy. The main house is pictured for better understanding of the setting. I am sorry Tamara did not stay with us and had issues. Should I not have been mislead with numbers and should any issues have been raised straightaway, the outcome could have been very different.
juin 2018

Hôte : Sandra

Londres, Royaume-UniMembre depuis janvier 2016
Profil utilisateur de Sandra
38 commentaires
Vérifié
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.

Le quartier

Appuyez sur la touche Flèche vers le bas pour intervenir sur le calendrier et sélectionner une date. Appuyez sur la touche Point d'interrogation afin d'afficher les raccourcis clavier pour modifier les dates.

Arrivée

Appuyez sur la touche Flèche vers le bas pour intervenir sur le calendrier et sélectionner une date. Appuyez sur la touche Point d'interrogation afin d'afficher les raccourcis clavier pour modifier les dates.

Départ
Vous ne serez débité que si vous confirmez

Logements similaires