POINTS FORTS DU LOGEMENT
Idéalement situé100 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Procédure d'arrivée irréprochable92 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Parking gratuit sur placeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
right in Cascais center, there's a country style house nearby the beach, where you'll love to spend your vacations with your friends or family. this beautiful villa with 500 m2 and a garden with 300 m2 is perfect for big groups traveling together.
Parking gratuit sur place
Télévision par câble
1 lit double, 1 lit superposé
1 lit double
1 lit double, 1 lit pour bébé
1 lit double, 1 lit superposé
3 lits superposés
5 lits superposés
2 lits simples
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 10:00
Super accueil, maison à deux pas de toutes les commodités (gare, commerce), à 5/10min à pieds du centre de Cascais et des plages. Idéal pour inviter un groupe d'amis et profiter de Cascais et de BBQ dans le jardin. Rita au service pour réserver tout type d'activité (surf, vélos, …
A la reservation, la relation avec notre hôte était plus que sympathique. Notre hôte, en plus d'accepter notre reservation, nous a proposé beaucoup de services. Nous etions un groupe de 15 amis qui ne reussissent pas souvent à se réunir, vivant dans plusieurs coins du monde.Il ét…
Réponse de Perfect Spot :
Hi Alix. We can understand you’re upset because things didn’t happen as you wished, but the problem was the lack of organization of your group and it’s really unfair that you’re canalizing your frustration against us, trying to harm us with false accusations. We’re serious and honest people and we work hard to offer the best experience to our guests. We already worked with many groups and all of them had a wonderful time, something that you can verify in every review that we have. We’re sure that your negative review (the first in 2 years) won’t be relevant for our future guests, but we still feel obliged to clarify the situation: - The Transfers should be booked in advanced to guarantee availability and we warn about this. After so many weeks telling Alix to make the deposit, she just booked it 3 days before arrival. The driver was not available as expected and Alix agreed to be picked up in another van instead of the mini-bus. Alix were pretty lucky that we find a way to pick her up. Of course the price was the same, because it’s already cheap - 10€ per person each way = 20€ to go and back. - The home dinner was cooked by a portuguese chef but not at the villa and we were super clear about this. We don’t know if there was a language barrier or if Alix just didn’t read the e-mails properly. With such big groups, there’s always a big mess in the kitchen, so the conditions are not ideal for the cook, which needs to have everything cleaned and organized. We didn’t offer a cooking class or workshop, we offered a typical Portuguese dinner to enjoy at home among friends, in a private and relaxed atmosphere, away from the crowds of the restaurants. We took care about everything. We prepared the table, we washed and dried the dishes by hand and putted them in the cupboards and we left the kitchen super organized and clean as it was supposed to. - We booked a mini-bus for 8 hours for Alix and their friends. They wanted to go Sky Dive in the morning and visit 2 other places in the afternoon. The price of 45€ per person included an entire day of a mini-bus rental + a Sky Dive Jump that the group wanted to pay to one of the party members, because it was their birthday. This was a great price for both things. They didn’t manage their time properly and the driver was waiting for them 1 hour at the villa’s door (not only 40 minutes). When they finally arrived to the Sky Dive Center, the birthday person didn’t have the documents that the center asked so many times by e-mail, so he couldn’t Sky Dive and anyone wanted to Sky Dive too. Because of the delay and all the time spent talking with the Sky Dive Center, the group wasted the entire morning just moving in the bus without having any fun, so they didn’t want to keep the tour after lunch. However, they still had more hours to visit 2 other places in Lisbon, it was their option to stop. Alix, we were always available to help you since the beginning and we did everything you asked for. We know you feel responsible for what went wrong because you were the organizer and that’s why you’re so upset, but it’s incorrect to blame us. And you shouldn’t blame yourself too. These things happen and it was not only your fault, every member of the group had their role. It was only a bad day, you had lots of fun in the others, try to remember that. We wish you all the best!
Our stay was great. Jon was very helpful. He arranged few activities for us and everything went smoothly. The house is perfect for a group: well located and full of space. We definitely recommend this place.
We invite you to come and spend your vacation in this beautiful and unique house. 500m2 charming villa with a super spacious 300m2 garden full of natural light and good energy. Here you're going to always feel comfortable and welcome, just like home. The location is perfect, in a…
Taux de réponse : 50%
Délai de réponse : Dans la journée
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