Thanks for your input. I would like to just mention that the house is very old and the shower is stained, not mildew. What critters did you find? I have had the exterminators out on a quarterly basis, but if you have seen more let me know, because I have not seen any beside moths outside near the porch light. The trick to the knob worked when I got home, but I do understand how it is an inconvenience and will have it fixed immediately. As for the key, I offered to drop one by for your convenience but you did not reply that you would like it. And as you can see, everything was safe and fine and non of your items were in any danger so I was not misinforming you about the safety of the neighborhood, all of my other guests have preferred a keyless entry. I'm sorry your stay was not what you expected, but I guess you survived it.