Voyageur supplémentaire 12 € / nuit après 3 voyageurs
Frais de ménage 48 €
Caution 238 €
Réduction à la semaine : 10%
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L'entrée dans les lieux se fait à partir de 14:00
Départ avant 09:00
Séjour de 1 nuit minimum
The house is close from the beach and is spacious but unfortunatly there is no internet (althought it was writing on the annoucement ) morever we had a lot of blackout of gaz and water. Even if we contacted alice she couldn't resolve all these problem ( she said to us to go to…
Réponse de Alice :
I am very sorry you had no gas and water for the first day of your stay, this was because the city council was doing some repairs and totally beyond my control. The water heater in the bathroom and cooker in the kitchen are electric so I hope it wasn't too inconvenient for you during that day. About the internet, it is unfortunate you didn't let me know you needed a connection before arrival. As it clearly says in the house description, the internet will be provided upon request. This is very common for summer houses in Cesme, as they are not used all year round. When you contacted me asking for internet after you arrived, I gave you my personal internet stick that works perfectly. I still don't understand why you had the take the house modem to the local service provider without telling me. It was completely unnecessary, and I hope you don't do this kind of thing to your next host. Cesme is a very windy place ,that's part of its appeal, and what makes it so nice during the summer. However, the wooden chairs we have are very unlikely to break due to wind only, they have been there for a year. I will not charge you for any damage though it is your responsibility to take care of possessions in the house during your stay. About your arrival times, it was inconsiderate on your behalf to arrive at 1.30am in the morning while ignoring my questions when I asked you when to expect you. If you want to arrive late, that's fine, but you need to let me know. In general, it is very important to have a clear communication between the guest and host on Airbnb to clear confusions and have pleasant stays.
After we come back to home we wrote all the problems to Alice, but we would like to state some comments regarding the house. Based on description in Airbnb we where full of expectations. Alice said that she's in holiday, but we think she's mostly time in USA and remote the house,…
Réponse de Alice :
As I already spent so much of my time trying to make Saliana's stay more enjoyable, my response is not to her but to the Airbnb community. I have been hosting in this platform for 6 years, and I love my community. I had great experiences, but given the amount of people I host, I do have a couple of unpleasant experiences like Saliana's group. They started complaining about everything even before they arrived to the house. They had expectations, they demanded fast replies and they felt entitled to having a 5 star hotel experience. Although the house is the same as shown in the photos (for ex; old furniture), I proposed to refund them if they left the house, but they didn't want to leave. The reason is, they really can't find a prime location villa like this one for the price they payed! I don't feel I should reply to all their accusations as my previous reviews speak for how clean we keep the house and our hospitality in general.
27 Temmuz - 01 Ağustos tarihleri arasında kiralama yaptık. 5 üzerinde en fazla 2 verebilirim. Çünkü; Avantajları * Ev Ilıca Plajına, Alaçatı Plajına, Altın Kum Plajına, Pırlanta Plajına ve diğer bir çok plaja araç ile 5 -20 dk uzaklıkta. * Çarşıya çok yakın. * Bahçesi m…
Réponse de Alice :
Umit Bey, 5 seneyi askin suredir evlerimi kiraliyorum, hic boyle dehset bir yoruma maruz kalmadim, gercekten cok uzulduk yorumunuza. Oncelikle, size daha onceden evi gec verecegimizi de belirttik, siz de kabul ettiniz. Keske problemlerinizi benim daha once size belirttigim gibi BENIMLE paylassaydiniz, bir hafta kalmadan paranizi kesinlikle iade ederdik. Evet, temizlik yapan hanimin ustune annem bir daha temizlik yapiyor, cunku cok titizleniyor ve yapilan temizligi yeterli gormuyor. Evin temizligi ile yaptiginiz yorumlara cok uzulduk, cunku en cok titizlendigimiz konu bu.
I love travelling, and believe that the people define the place, so I always try to meet the locals. I love hosting people from all around the world, it excites me to get to know people and learn about different things. I have been having very plesant experiences with Airbnb so …
Langues : English
Taux de réponse : 60%
Délai de réponse : Dans la journée