Dear Lutz and Ericka:
I’m not sure where to start in response to your surprising review.
First, AirBnB offers only two category options: “Entire home/apt” or private / shared room. With a full and separate floor (albeit, no door in the stairwell), 2 bedrooms, kitchenette and private bath this is more of an apartment than single or shared room. I don’t know why AirBnB translates this to “Entire Home,” and I’ve been unable to change that.
To avoid confusion, I always remind guests to read the full description, I wrote to you on August 7, 2017: Robin to Lutz: “Have you read the description well, and do you have any questions (before I confirm)?..... Happy to answer any questions about the accommodations.” You had many questions but none about the space itself. I regret that you didn’t take time to read the “lengthy text description” of the accommodations, or even the first paragraph, as you would have been very clear about what you were renting. The very first sentence states: “FULL TOP FLOOR (2BR/1b/Kitchenette, sleeps 7) of spacious 3-level home,” with several reminders that “the rental is on the TOP FLOOR ONLY.” The accommodations, including the kitchenette (never labeled a kitchen), are described in detail, along with the option to reserve the areas on the 2nd floor, including the main “kitchen.” The photo captions are similarly clear. You neglected to mention in your review that the second bedroom on the floor reserved was available to you as a living room, and that I brought up additional cooking appliances, moved around tables, and offered you the main kitchen (at no extra charge). There’s no reason in the world why you couldn’t have easily cooked in the kitchenette, as other guests have done, and avoided the extra restaurant costs.
You indicated that you were satisfied throughout your stay, and opted not to use the kitchen. I'm sorry that you didn't share this with me during your stay.
As a first time AirBnB-er, I encourage you to more carefully read the AirBnB descriptions before choosing, ask questions if you're at all unsure, and to take responsibility for your oversights. I also revise my review to encourage future hosts make sure that you have done so.
All this said, you were lovely guests and I hope your next AirBnB experience is more to your liking.