Stunning City Centre apartment 2 bedrooms sleeps up to 9 guests.
Well facilitated wifi included gated parking and late check-out available.
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 19:00
Départ avant 11:00
Great location and everything ran smoothly until checkout. We didn't leave the apartment until 12.20pm (after a big night) when we were greeted at the door by the cleaner. There was a charge of £65 for this and it was claimed the cleaner couldn't get access to the apartment at 11…
Réponse de Quick :
I am sorry to hear that you feel that the late check-out fee was a scheme. We make our check-out time clear prior to arrival and guests are reminded of the time again during the check-in. There is no set time that you are asked to leave but the limit is 11am and guests can leave anytime prior to that time (unless a late check-in is booked which is £40 and subject to availabilty). Other than that we would be happy to have you again, but next time save yourself some money and let us know if you want a late check-out.
The host canceled this reservation the day before arrival. This is an automated posting.
Réponse de Quick :
Ben, we are terribly sorry to can cel on you at such short notice. Unfortunately the apartment was left in complete disaray by previous guests who left the morning of your departure whom by despite our best efforts left the apartment inhabitable for your stay on the Sunday...even beds needed to be replaced. In the years of hosting this is a highly rare occurance and we apologise for the inconvenience that it causesd you and your group. WE would love to make it up to you with a complimentary night some time.
Been hosting serviced apartments for the past 9 years enjoy providing a great service.
Taux de réponse : 86%
Délai de réponse : Dans la journée
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