Réponse de Lili :
I had an unpleasant experience with Marina.The guest Morina is not a considerate person as others. Firstly, when she arrive at my place, i was inside of the room, she just need to open the gate,enter and ring the bell, how could I stand at the gate since i don't know the exact time she is coming to my place. Secondly, She requested to turn on the heater for herself which is also for the whole house, i did turned on the heater for her for a few days, and afterwards, it is getting very hot, more than 28 degrees in July in Vancouver, so i turned it off, i bought a electrical heater for herself upon request though. I provide the basic kitchen stuff like pots, dishes, knifes almost everything, but she is very picky for the stuff, likes to use the special one, so she just bought it for herself. Thirdly, Because Marina reserved the room for almost one and half month, i told her she may leave for other rooms if she doesn't like my place, i give her almost one month in advance notice, she decided to stay here for the whole reservation. At checking out time, she and her husband are supposed to leave at noon time, but they want to stay longer, they promised to leave two hours later, but i am very surprised that they stay at my place until the evening almost 7pm at free of charge. Lastly, She is supposed to throw the garbage in the fridge and clean the kitchen and washroom by themselves while staying, but i had to do it for them.
My place is less than 15 minutes walking to Metrotown Mall, usually takes 10 to 12 minutes. Because Marina is working during the daytime, and come home after 10pm, i can't see her and talk to her during the stay, she doesn't have a local cell phone, so communication can only be through email. Now the previous room which Marina lived before is reserved for long term, it is not available recently, we use our master bedroom for hosting our guests which has private bathroom, on the top of the building and very private. thanks for your interest and staying in my place, i am very glad and try our best to help our valuable customers.