Hi Kristen, I am sorry things were not how you would have liked them in the house. I will mention to my daughter to take more care when cleaning, I was very paticular myself when I was doing it, I need to do a better check up when she has finished to ensure the job is upto my standard. Also regarding the blinds, I do understand you point, I tend to forget that others do not know the locality , it’s very safe and my house is at a distance where people can not see in. Also I suppose I know my next doors . All lovely people. But of course you are not to know that. Also, I was not aware the teenagers next door were going to have a party , froom now on I will check I with them before I accept my next Airbnb booking as usually it’s very quiet. I have been meaning to get blinds but have not been able to afford them. I am working now however and it is top of my priority list. I thought the little lamp was working. Regarding the milk, I was offering milk when I started but then found that some people were not using it as they used milk alternatives. I think the best way forward from here would be to ask the airbnb guest which milk they drink and ensure that their preference was availiable when they arrive. Thanks for your feedback, it is very useful as it helps me pinpoint the things that will make airbnb guests stay more comfortable. All the best. Kind regards, Tim PS did you use the heater, I was wondering it was suitable to keep the chill out of the air?