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Chambre privée dans : maison

Villa Cariño

Juan Carlos

Villa Cariño

4 voyageurs
1 chambre
2 lits
1 salle de bain
4 voyageurs
1 chambre
2 lits
1 salle de bain
POINTS FORTS DU LOGEMENT
Parfaitement propre9 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Procédure d'arrivée irréprochable95 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Juan Carlos est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.

If you are looking for a 100% Cuban experience and prefer to get to know Cuba through its residents, this casa particular is the best choice! Juan Carlos and Magalys are your warm and considerate hosts. In addition to our friendliness and hospitality, we provide a room for 4 people with a private bathroom and entrance . We help guests organize any kind of excursion who want to make their stay in our town . If you wish to experience an authentic Cuban home this is your Home in Viñales .

Équipements

Climatisation
Équipements de base
Lave-linge
Baignoire pour bébés
Recommandations de baby-sitters
Chaise haute

Couchages

Chambre 1
2 lits doubles

Règlement intérieur

Pas de fête ni de soirée
Heure d'arrivée flexible
Départ avant 12:00

Accessibilité

Accès de plain-pied à l'entrée du logement
Accès à l'entrée bien éclairé

Disponibilité

100 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Samuel
Samuel
janvier 2018
Famille très agréable et accueillante. Logement bien placé pour visiter Vinalès, tout en restant au calme la nuit. Magalys est une excellente cuisinière, les langoustes étaient délicieuses, comme les petits déjeuners copieux. Nous conseillons cette bonne adresse pour séjourner à…
Profil utilisateur de Juan Carlos
Réponse de Juan Carlos :
Queridos huespedes Gracias por vuestros comentarios en villa cariño siempre encontrareis un hogar .Ha sido un Placer el haberlos recivido en nuestra Villa , los mejores deseos para ustedes chicos :)
janvier 2018
Profil utilisateur de Michelle & Muriel
Michelle & Muriel
avril 2017
GROSSE GROSSE DECEPTION ... resa faite a cause des coms elogieux et la Realite pour Nous a ete tres differente car meme avec un accueil chaleureux a l'arrivee, la suite a ete en-dessous de nos simples attentes. 1/ AUCUN MENAGE DE BASE ni dans la chambre ni dans la salle de bain, …
Profil utilisateur de Juan Carlos
Réponse de Juan Carlos :
Dear Michelle y Muriel, We are very sad after reading your words, honestly it seems to us as you were been hosted by another house and not in our home. We accept and appreciate all the opinions to learn and to do it best next time. This is our first negative evaluation and we should received it with special care. It is a fact that every person has a different perception of the same reality and different expectations, it is something that we have learnt and we have to assume. To clarify the points you have commented: for sure you received the same warm welcome, same food and quality that the rest of our Guests who have evaluated this points positively. What it is true is that in Cuba the food is different and also the tastes are also different, but all our cooking are fresh and home made, even when we add Nestle condensed milk to our flan. This is first time than we recieved such a bad opinion for our meals, and based on the previous opinion of our guest we think that your evaluation is not fear with the quality of our dinner and breaksfast. We work hard everyday to offer to our Guest the best we can afford. Just for answer your points: -Prices of the food: we inform the clients about our prices before giving the service, they decide if accept or not and we dont make any additional charge different to the meals or drinks consumed. If in the moment we calculate the total the Guest find somenthig wrong, we expect to received from them such a feedback to explain them in detail the cost making sure that everything is ok. The prices you payed for the services that you received were same prices that we use to charge and they are standart prices in Cuba. -Cleanning: our cleaning service levels hasnt been reduced and has remain the same in the last months with any compliance so far, but we will review for sure the procedures to be sure that are the correct for every guest that we receive in the future -Prices of the horses: we just offer you the service to make the things easier for you, but it is a service that have no thing to do with the house. The payment is direclty done for you to the horses guide, you should clarify the total with him before paying, as only you and he knows the hours you have spent and the journey you have done. The horses tour guide use to explain you previously the alternatives of prices for each tour and you decide and accept or not the service. -Regarding the colective taxi to the beach. I am afraid that the big colectives taxis in Cuba sometimes could look more like a lorry than as a van, that is something we can not fix. The price is 20€ Per person, go and return for 90km in total. It is the best price you can find for such a trip. I wish you were share this concerns with my family when you were in Viñales to try to solve or clarify any problem in the moment that they arised and to try to make you feel better, but now I am afraid there is nothing we can do but send you our apologies for not being able to satisfy your expectatives. We hope you accept this apologies, hoping also to keep the trust and good vibe of the rest of our past, current and future guests.
avril 2017
Profil utilisateur de Eleonore
Eleonore
juin 2017
Very nice stay in Vinales and very welcoming family !
Profil utilisateur de Juan Carlos
Réponse de Juan Carlos :
Muchas gracias por vuestro comentario chicas . Los mejores deseos para ustedes desde Villa cariño .
juin 2017
Profil utilisateur de Giulia
Giulia
mars 2017
Very good place and they are very welcoming, many thanks
Profil utilisateur de Juan Carlos
Réponse de Juan Carlos :
Thanks very much for your comments
mars 2017
Profil utilisateur de Edouard
Edouard
mars 2017
This casa is good for the price and we had a pleasant stay there. However, some activities recommended by the host were way more expensive than the average price. Breakfast and food were good.
Profil utilisateur de Juan Carlos
Réponse de Juan Carlos :
Dear Edouard Thank you for your feedback. It was a pleasure receive you at home. Regarding the cost of activity, if your comment is about the horse ridding tour, the price could be different because the service we are recommending include a professional tour guide who knows very well the area and speaks several languages, besides he works with small groups, in stead of with large groups as the agencies use to do. But anyway the final decision of taking or not our recommendation belongs to the guest who is informed about the cost in advanced. Anyway we will take your point into consideration. Thanks a lot for take your time for giving us your feedback. Best wishes.
mars 2017
Profil utilisateur de Claire
Claire
mars 2017
Juan Carlos and Magalis are amazing guests, well situated. Don't miss the lobster for diner and the healthy breakfast!
Profil utilisateur de Juan Carlos
Réponse de Juan Carlos :
Our biggest placer is to have really nice guest as you guys
mars 2017
Profil utilisateur de Audrey
Audrey
mars 2017
The house is really well situated (near from the center), Juan Carlos and his wife was always down to help us if we need something. Beds was so confortable, and the view from the roof is really cool ! Thanks so much again

Hôte : Juan Carlos

Vinales, CubaMembre depuis janvier 2016
Profil utilisateur de Juan Carlos
100 commentaires
Juan Carlos est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Viña cariño donde nuestro deseo es compartir y brindar al viajero lo mejor de nuestro hogar . ¡¡¡Te invito a que Vivas la experiencia ¡¡
Langues : English, Español
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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