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View from Atas Suite
Villa entière

Family&Gastronomic, Villa with View

Rano

Family&Gastronomic, Villa with View

10 voyageurs
4 chambres
4 lits
4 salles de bain
10 voyageurs
4 chambres
4 lits
4 salles de bain
POINTS FORTS DU LOGEMENT
Parfaitement propre3 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec un portier.
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.

This Villa will provide true Indonesian authenticity blended with modernity, luxury and comfort, allowing you to fully enjoy Bali’s legendary hospitality.

Only ten minutes from various beaches and from the most sought after shops, trendy restaurants and clubs of Seminyak, it is also just a short stroll from Canggu village, the new trendy area of Bali.

Équipements

Cuisine
Wi-Fi
Fer à repasser
Sèche-linge
Parking gratuit sur place
Jacuzzi

Couchages

Chambre 1
1 lit king size
Chambre 2
1 lit king size
Chambre 3
1 lit king size
Chambre 4
1 lit queen size
Espaces communs
1 lit king size

Règlement intérieur

L'entrée dans les lieux se fait entre 14:00 et 02:00 (jour suivant)
Départ avant 12:00
Arrivée autonome avec personnel de l'immeuble

Accessibilité

Accès de plain-pied à l'entrée du logement
Large porte vers l'entrée du logement

Disponibilité

15 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Thierry
Thierry
août 2017
Très bon séjour, malheureusement trop court pour nous. La villa est fantastique et beaucoup plus belle en réalité que sur les photos. On a super apprécié le Guide sur Bali, très bonne idée, félicitations. Toute l'équipe est au petit soins. Le transfert Aéroport est un luxe non né…
Profil utilisateur de Rano
Réponse de Rano :
Merci Thierry for your lovely review. If you may I will put a translation here so everyone can understand your wonderful comment: "Very good stay, unfortunately too short for us. The villa is fantastic and much more beautiful in reality than the pictures. We really enjoyed the guide on Bali, very good idea, congratulations. The whole team is very attentive. Transfer Airport is a significant luxury that allows you to make the most of your time. Congratulations to all!"
août 2017
Profil utilisateur de Jazzmine
Jazzmine
novembre 2016
This is paradise on earth. The property is excactly what it looks like on the photo- too good to be true! I'm not sure where to start.. I had to pinch myself at times to really know that the sun setting over the rice fields behind the pool while enjoying the finest meal on the te…
Profil utilisateur de Rano
Réponse de Rano :
Thank you so much Jazzmine for such an amazing review! It's a great feeling to read such feedback and I will make sure I pass your greetings onto my staff. I know that they all had a great time hosting you guys. Myself and the villa Artis team are definitely looking forward to welcoming you back in the future.
novembre 2016
Profil utilisateur de Malika
Malika
novembre 2016
My stay at Villa Artis was simply outstanding! Everything was well thought and went smoothly from our pick up at the airport to our departure. We felt like we didn’t have to think about anything except fully enjoy our holidays and the amazing Balinese hospitality. The villa is ev…
Profil utilisateur de Rano
Réponse de Rano :
Thank you so much Malika for your impressive and detailed review! This is the kind of comment that pushes me to always try to give the best service to my guests. Thanks again and we hope to host you again in the future.
novembre 2016
Profil utilisateur de Zisla
Zisla
novembre 2016
Rano is a really friendly, professional and helpful host, available any time ahead and during our stay, doing is best to accommodate any need you might have. The villa is just perfect, as described. The pool was so refreshing in the hot humid Bali weather and big enough to actu…
Profil utilisateur de Rano
Réponse de Rano :
Thank you Zisla for your kind review. Hope to host you again.
novembre 2016
Profil utilisateur de Rachel
Rachel
mai 2018
What an amazing time we had. We felt so welcome. It was very special. The whole family absolutely loved the stay, the staff was more than wonderful and helpful, great food and a great location. The staff will do their utmost best to make your stay unforgetable and with a villa li…
Profil utilisateur de Rano
Réponse de Rano :
Thank you Rachel for your review, we hope to have you back soon!
mai 2018
Profil utilisateur de Stephan
Stephan
février 2018
My family and I stayed 5 nights at Villa Artis in mid February 2018 - The villa consists of three separate dormitories in separate small villas with a very beautiful garden and a great swimming pool facing beautiful rice fields in front, a separate living room villa and a small …
Profil utilisateur de Rano
Réponse de Rano :
Thank you Stefan for your review and feedback. First of all, we would like to apologize if you fell that the service wasn’t up to your expectations. Unfortunately, at the time you stayed at the villa, we just had to reorganize our team as some of our usual staff were away and therefore it is possible that the organization wasn’t as great as what we normally offer. This had an impact on the communication between our manager and the staff but we have now fixed this for our next guests. However, I also want to clarify some of the things you mentioned: I talked to our manager Vicky and she told me that when you first checked in, they actually did give you a full tour of the villa premises, full explanations about safety boxes, Wine, Wifi, breakfast etc etc. Before she left you alone (to give you privacy to enjoy your holiday), she asked you if you had any questions or if you needed anything else and that you could contact her 24h/7 for her assistance. At that time you were happy to see her go and didn’t need anything from her. Our manager is not supposed to stay 24h at the villa but is available on call whenever you need her. As for your comment about Valentine’s dinner, Vicky said that you sent her a message via WA at 11am but for some reason, she only got your message at 8pm (which is 9 hours later not 24h…) I understand that disrupted your plans and we apologize for that but unfortunately there was nothing Vicky could do if she didn’t get your message, it was a connection problem. In such a case, why didn’t you simply call her via normal phone call instead of using WA? We all know that you can see on WA whenever the person receive the message or not, so when you saw that she didn’t get your message you could simply have called her or ask one of the staff at the villa for assistance, or even better, email me or Kevin to let us know. During your 5 nights stay, not once you messaged us to let us know of any situation. We did email you asking how was everything going a couple of days after your check in to make sure you were having a great time but you never replied to our message. Instead of that we discover what went wrong in your review… I can ensure you that if you did let us know we would have done everything to sort your issues. As for the Valentine dinner, after she finally got your message, Vicky actually did try to book you the restaurant you asked her to book but you got unhappy when she told you that that restaurant was asking a 50% down payment and then you refused her to help you book another place. It’s the same thing regarding the driver, never you mentioned to any of us that you were unhappy with his service, if you did we would have find you another driver. Although you are the first guest to ever complain about this Balinese driver that has only great reviews on his website and (Hidden by Airbnb) page… We use him for many years now and all our guests have always been happy in the past… In any case, we do take your feedback into consideration to improve our service as we always try to do better, and we hope that you still enjoyed your stay with us. We can still ensure that our next guests will have a great experience staying at Villa Artis as all our other reviews prove it. Best regards, Rano
février 2018
Profil utilisateur de Nicola
Nicola
janvier 2018
This villa is unbelievable! It is absolutely stunning, even better than the photos, and better than any 5 star hotel. The staff, the hosts and the owners all go above and beyond to make your stay perfect. It was my 40th birthday celebration and they made it magical. It is qui…
Profil utilisateur de Rano
Réponse de Rano :
Thnak you Nicola for your wonderful review. It was a pleasure to host you and we hope to have you again soon.
janvier 2018

Hôte : Rano

Bali, IndonésieMembre depuis mai 2014
Profil utilisateur de Rano
472 commentaires
Rano est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Hello, my name is Rano, I'm originally from Jakarta but I've been leaving in various countries such as France, England, Scotland and Canada. I now spend most of my time between Bali and Jakarta. I love travelling just like you and therefore I know what you can expect from the …
Langues : English, Français
Taux de réponse : 100%
Délai de réponse : Quelques heures
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.
À propos du logement
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Rano
Kevin aide à héberger des voyageurs.
Kevin

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