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balcony area with great viewsBedroom 2
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Surfers Paradise whole floor Penthouse

Profil utilisateur de Danny
Danny

Surfers Paradise whole floor Penthouse

11 voyageurs
4 chambres
7 lits
3 salles de bain
11 voyageurs
4 chambres
7 lits
3 salles de bain
POINTS FORTS DU LOGEMENT
Salle de sportIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.

Stunning Top Floor Penthouse in Surfers Paradise

Équipements

Ascenseur
Wi-Fi
Parking gratuit sur place
Cuisine
Salle de sport
Espace de travail pour ordinateur portable

Couchages

Chambre 1
1 lit king size
Chambre 2
2 lits simples
Chambre 3
2 lits simples
Chambre 4
2 lits simples
Espaces communs
1 canapé convertible

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 10:00

Disponibilité

5 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Shad
Shad
avril 2018
The host canceled this reservation 267 days before arrival. This is an automated posting.
Profil utilisateur de Anonymous
Anonymous
mars 2018
We were well impressed with the unit and would love to rent it again.
Profil utilisateur de Ewan
Ewan
février 2018
Excellent space, great location. Everything we needed for a few days away.
Profil utilisateur de Chris
Chris
janvier 2017
Had some slight issues but fully resolved quickly
Profil utilisateur de Vanessa
Vanessa
janvier 2017
On arrival the fridge was not clean, we had to remove shelves & clean. The rubbish bin under the sink was not emptied. None of the fixed air conditioners were working, there were portable air conditioners that took up space in the already very small room & we could not open be…
Profil utilisateur de Danny
Réponse de Danny :
Hi Vanessa, I would firstly like to thank you for taking the time to leave us your feedback in regards to your stay. I am always looking for ways to improve my offering, and send my dearest apologies that you did not feel as though the apartment was up to standards. I cater to hundreds of guests each year and always endeavour to go above and beyond for everyone who stays in my properties. We always plead with our guests to let us know of any issues throughout the stay, as we have two hosts who work all weekend and a handyman and cleaners that are available to rectify any issues whilst you are still there. I believe we did send the handyman up to the apartment during your stay, and on your request he boarded up the windows so the cold air wouldn't escape. As for the cleanliness of the fridge, this is not our usual standard and I have taken further action with my cleaning company. Once again I do wish this was bought to our attention whilst you were staying with us as I simply would have organised for the cleaners to go back and re-clean anything that wasn't up to your standards. This is the same for the cutlery and plate issue, being in holiday letting you can understand that things are broken/stolen throughout stays, and if we knew you were short with appliances and utensils it would have been no issue at all to drop you off some more. In my last message to you, I did also offer you a discounted return stay so we can show you our usual standard and hopefully win you back over. I hope you get the chance to take me up on that offer as I can ensure you, you will have a different opinion of my properties and the service I offer. Please feel free to contact me directly and thank you again for your feedback, Kind Regards, Danny
janvier 2017

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Hôte : Danny

Nouvelle Galles du Sud, AustralieMembre depuis avril 2014
Profil utilisateur de Danny
159 commentaires
Vérifié
I love my city and my country. Surfers Paradise is such a great place to visit and a better place to live:)! What a place where the average temperature is 23. sun, sea and theme parks Gold Coast has it all and more - so why not come and see for yourself and find your own piece …
Taux de réponse : 74%
Délai de réponse : Dans la journée
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