Fewisime you are vindictive and mean hearted!!!You give us a one star review and insinuate we are somehow dishonest. You thanked me whole heartedly at the end of your event and we gave you a memorable birthday party you will never forget for all the good reasons.
You fail to mention that my father was in intensive care Saturday during your event, You fail to Mention that my father passed away on Tuesday morning 48 hours after your event ended, the best man I have ever known. You fail to mention that I left my father s dying side to go get your bag on a Sunday and make phone calls to my landlord etc after you insisted that you needed your bag Sunday. After I informed you that my father was in serious state and dying at the hospital you still insisted I bring you your bag on Sunday. After which you said there was money missing in your bag, 120$ or 80$ you were not even sure. I told you I would give you the 120$, as when my name is in question no amount of money is more important than my name.
When you did not receive the money right away I informed you that my father had died on Tuesday at 6am. You replied that it had nothing to do with you and that it was unprofessional to mention it. I had to mention it as you were calling non stop and I had to let you know that something more important had happenned. You did not care and do not care at all. I should have told you the Sunday to wait for Monday period. I lost one of my last moments with my dear father so I could bring you your bag on Sunday. You violated our trust and home and you repay kindness with evil.
Sunday when we were looking for your bag and I went back to our event space to pick it up and deliver it to you and spent a good part of the day on the phone with you because of your bag that you forgot not me. I was in hospital and my phone is definitely not on in the ICU unit.
I will look into legal action for defamation, harassment from you, enough! You cannot make false statements without proof. I will also let AirBnb know that you are an undesirable, difficult guest.
You come into our home and we break our backs to serve food, make a buffet table, be your busboy all night, put up with your snobbish attitude with humility from you and your friends, give you a discount without you asking put up with your bad attitude and manners.
First of all collecting money from your friends is your business not ours, we rent out a space with service and we go above and beyond in every way, including your birthday party, to serve our guests humbly. We do not collect money from people attending, we rent our space to you for a price depending on the number of guests attending period! If you want to ask your friends to chip in that is your business not ours.
You were not organized and we helped you find someone to help you with your personal interaction between you and your guests as you requested us to do. We asked someone to help you, and he was out with two friends, a couple. He asked you if they could come in and you said yes they could come in, not me. You were very rude and impolite including your friends and changed your mind and were very aggressive and condescending towards them and me and my staff. We then asked them to leave and they did along with the person we asked to help you.
We then found a second person to help you at the door, it is the last time we do this as when you help people like yourself sometimes you get a slap in the face instead of a thank you.
You had no change you had no mixers for your guests you were not organized we saved your party because we are the some of the best party organizers anywhere, period!
At the beginning of the evening you even complained about incense at the asking, "What is that!" in disgust"? I said "you know, like in the bible, incense", where you and your friends looked at me with an evil condescending turning up of the nose.
We got rid of the incense at your request. Next you complained about a light in the bathroom, we then set up a vanity mirror so you and your girlfriends could put on makeup in the appropriate light. Next I setup a huge buffet table for your food and provided plastic, plates, forks, dinner napkins, and served everyone and cleaned up after everyone free of charge, including lighting your birthday cake and cutting 50 pieces of cake for your guests, providing plates, napkins, forks, free of charge and serving them to everyone. I served the first piece of cake to you, where you looked at me again with a snobbish turn of your nose when I offered it to you humbly. Your girlfriend right next to you happily took the plate and ate the cake. In any birthday event it is customary to give the birthday girl or boy the first piece of cake, if you had any manners, or class, or any idea what hospitality professionalism is, you would have a appreciated the professional service instead of turning up your nose at someone going above and beyond what was offered.
We setup a self service bar and made sure no ice, glasses, straws , napkins were missing we even put out mixers, Coca Cola , Ginger Ale, etc as they ran out during the night, free of charge.
We lit 60 candles for ambience and cleaned up after your 96 guests all night long, from beginning to end, and answered your every whim with humility. You were a snob and rude and we served you humbly and professionally.
I learned in the hospitality business when people are being rude and ugly to just do my job professionally and sooner or later they change their attitude and say thank you because they cannot help but appreciate being taken care of humbly.
I am 48 years old and have worked with my father in his five star restaurant since I was 9 years old, including Flambés at the table, Cherries Jubilee, Sabayon,Crepes Suzettes, Chateaubriand, Caesar salad from scratch,with the chariot table side. OLD WORLD HOSPITALITY! I think I can take care of a simple buffet table and self serve bar impeccably.
At 21 Years old I ran a five star hotel, with bar, dining room, outdoor terrace and pool, on two different properties, by myself. Old customers are still talking about it till this day when I go visit. Later in my 20 s, I opened A Gogo lounge Martini bar on St Laurent street in the late 90 s from the beginning and when I left, it was busy 7 days a week, all the staff trained by me as I was the head bartender.
I then opened and owned Bluroom lounge Martini bar on De la Montagne Street of which I still have loyal customers to this day . Next I opened Cherry night-club in Old Montreal that is one of the most legendary clubs the city of Montreal has ever seen.
I think I can be professional at a simple party from setting up and eq ing sound, to lighting, to dealing with unwanted guests. Pretty easy for me, I ve seen it all 100 times, including people like you.
You call me unprofessional when you did not have a clue of how to behave in someone s place of business. " You don t know what professional service is period".
Our mirror fell during the night as your guests were, including yourself, dancing on our coffee tables and red velvet sofa and grinding your behinds into each others crouches, that our big round mirror on the wall BEHIND THE SOFA WAS GRINDED INTO ,fell and, the frame was damaged.
There were people going to swinger parties etc., not the most Catholic crowd. There were girls rubbing their behinds against boys so hard that our bar table was being rocked around while I was cleaning it. That is ok we never judge, we just find it ironic that people behaving in this manner turn their noses up at us.
I am not sure where you get your attitude of superiority and professionalism when I see what I saw that night. Do not be giving lessons on how to be polite, professional, and behave when you do not have any manners.
At the beginning of the night I saw that you and your friends brought some bottles of alcohol and I asked if they wanted me to put it on the bar table and the response I got was I m not sharing my stuff with anyone. With people like that at your party I am not sure who took your missing money in your bag.
At the end of the night you we counted 96 people and your door guy said 16 people came in free at your request. Without you asking I gave you back 160$ after you had paid for your party, even though you are supposed to pay 10$ for every guest.
Why would I give you 160$ without you asking for it, after you paid for your night only to steal 120$ from your bag later? It makes no sense. Why do you fail to mention this?
After all this abuse and hard professional work I finally got a thank you from you at the end of the night, that you had the best birthday ever.
Now you left your bag behind and I went straight to the hospital early Sunday morning where my father was in intensive care fighting for his life. You know this and write that somehow I mysteriously ran away from the event venue so you could not get your forgotten bag back?
You dare say that I took an enormous amount of time to answer you on a Sunday in your comment when you know very well that I am at the hospital with my dying father? What kind of person are you? Do you have no respect for human life, somehow your bag that YOU forgot is somehow more important than my dying father?
And you say that the 120$ that we will return to you left a bad taste in your mouth? Indeed your whole review, your whole person is in bad taste!
MY NAME IS NELSON DIAS