We really appreciate your feedback. It’s what helps us become better and make it a wonderful experience for the guests to come.
In response to the issues raised it might be of help for future guests to know:
- The elevator is working properly and I am sorry you had problems (you didn’t report this when we contacted you after check in and you said everything was fine);
- We had more than 4 meters of snow in Cervinia this year. Parking is a nightmare in this cases and having a garage is worth gold. Unfortunately, this also means that at the end of the season the garage premises may be a little bit dusty. We have asked the administrator to instruct the premises to be better taken care of. Hopefully the coming spring renovation of the building will help;
- The distance of the apartment from the center of the town is metered and clearly advertised (since it is on the slopes). Please check before booking;
- It’s true, Cervinia might be windy at times. However, the overall experience and access to slopes in Italy as well as Switzerland, in our view, make more that up for it.