Hi Alessandro, thanks for the compliment regarding the good location of my apartment and glad you had an great time in Singapore. We prioritize security in our house, hence we have two cameras located just outside the house entrance. There is no camera pointing inside the house, we value privacy too. I am surprised you would think so. As the previous group did not throw their thrash daily which unfortunately attracted the ants. We have tried our best to kill as much as we could, but as Singapore is a tropical country , they might still be there after the cleaning. It is actually very common in Singapore and i am sorry it has caused disturbance to you who is coming from London. As regarding the key card, we actually have to pay someone to reprogramme the lock, so your lost card can be deactivated. The money you paid is actually towards the programming fee and not just simply the cost of a key card. We value security that much that we need to reset the lock and if we were given a choice, we would rather our guest not to lose any cards as it is an extra effort and time for us to arrange someone down. Lastly, i thought our conversation went well and thought you have enjoyed the stay especially after i sent a greeting message on the second day of your stay and you mentioned you are having a great time. If you were to stay in my place next time, please do not feel shy and feedback to me as soon as possible if you have any doubts so i can try my best to address them immediately and make your stay even more enjoyable.