The apartment is old and sometimes the window blinds don't work correctly and the toilet button doesn't work correctly. The advert states clearly the sheets and towels are not included. Why didn't you ask me for sheets and towels. The price is in the advert. The apartment was clean and tidy on arrival. You must understand that there is no professional cleaning. You didn't say that there was toilet rolls, washing up liquid, tablets for the washing machine and kitchen towels and also a bath mat. I cannot always arrive in 5 minutes of your arrival because I live 15 minutes away and at this time of year there is a lot of traffic.