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Comfy bed and linendining area
Maison entière

Charming Private House - Hanoi Center

Huyen

Charming Private House - Hanoi Center

9 voyageurs
3 chambres
3 lits
3 salles de bain
9 voyageurs
3 chambres
3 lits
3 salles de bain
POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.

My house is very central located, very easy to find as well. It's very quiet inside the house, so it's gonna be a good spot for you to rest and relax in the middle of busy-noisy Hanoi. The house is fully furnished, has 3 private apratment with attached bathroom and everything you may need for even a long term stay. You also can use the kitchen and washing machine at no cost for your entire stay.

Équipements

Cuisine
Wi-Fi
Fer à repasser
Sèche-cheveux
Télévision par câble
Lave-linge

Couchages

Chambre 1
1 lit queen size
Chambre 2
1 lit queen size
Chambre 3
1 lit queen size

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 14:00 et 00:00
Départ avant 12:00

Disponibilité

4 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Chris
Chris
février 2018
I hate to leave such a negative review, as Huyen seems like a genuinely nice person trying to run a good business. She even met us at 1am after we got in to personally let us in. However, the incidents from the past week necessitate this, so hopefully she can make necessary cha…
Profil utilisateur de Huyen
Réponse de Huyen :
Thank you for choosing us. But It is quite surprising and I'm extremely disappointing in reading your review and it was not a very nice experience hosting your family. First of all, it was our Chinese New Year and we accepted your reservation as the cheapest price ever as you are quite picky to bargain. Yes we waited for your for at least 4 hours as you mentioned your arrival time is around 10pm and ended up at 1am and with 3 more people coming to the house with your family of 5 people. The basement is our housekeeping room where some of our family sleeping sometimes to take care of the house but as you were not comfortable with that, we had to pleased you. But they needed to enter that room to take some of the belonging and found out you family has locked the door from inside, we were not sure how many people are staying in our house the entire time even you have paid for 5 people of course. This is the first time we faced this kind of requirement from you during our entire hosting business (we have a 30 rooms hotel and other 2 houses for guests and the house that we living in, so we we definitely have other place for our staff to sleep overnight instead of trying to sleep in the house that you booked). During your stay, you also broke one of our bed lamp and said that was our fault, we had to paid for it to be repaired. None of the above water problem was mentioned to us, even we had clearly told you upon checking in to call us if you have any problem, so I'm not sure if those issues are true as we didn't see that after you checked out. Finally you have asked to have a FREE CHECKOUT AT 9PM and we had to refused because there were another group checking in that day and the room must be available at 2pm for them. That's probably the reason you were not happy with us. But thanks for giving us an other hosting experience. We will improve all the negative issues we might have and continue working hard to welcome more decent people.
février 2018
Profil utilisateur de Jason
Jason
octobre 2017
Huyen’s place is perfectly located within walking distance to Hoan Kiem Lake without being in the busy Old Quarter. There are plenty of great restaurants and cafes around and L’s Place supermarket very nearby. The rooms are quiet and not many other tourists in the area. Mia (Huy…
Profil utilisateur de Michel
Michel
juillet 2017
Mia is super kind, super nice, and super helpful. Beeeeeest host ever by far!!!!! Highly recommended!!!!! =D
Profil utilisateur de Huyen
Réponse de Huyen :
You are one the great guest that we have been hosting so far Michel. Thanks for the stay, the review and we wish you all the best. Mia
juillet 2017
Profil utilisateur de Michael & Paola
Michael & Paola
juin 2017
Mia's place is awesome and she is a very nice person and good host. The tire on our motorbike which she organised for us burst (due to the heat) and she sent someone to swap the bikes. She was really helpful even though she was not in Hanoi at this time. Any requests/questions we…

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Hôte : Huyen

Hanoï, Viêt NamMembre depuis octobre 2014
Profil utilisateur de Huyen
522 commentaires
4 recommandations
Vérifié
I am a 28 year old Vietnamese national. I graduated with my Bachelor of Tourism in 2008 and completed my MBA this year. I have 7+ years experience in hospitality, specialising in hotel management and Tour consulting. Over the past 7 years I have held various positions in severa…
Langues : English
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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