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Kairos Guest House, Matatiele

Kairos Guest House, Matatiele

2 voyageurs
1 chambre
2 lits
1 salle de bain privée
2 voyageurs
1 chambre
2 lits
1 salle de bain privée

Located close to Municipal swimming pool, hospitals, schools and the city center, nightlife. You’ll love our place because of its coziness, beautiful garden and great out of town location. It is suitable for couples, solo adventurers, business travelers, and families (with kids).

Équipements

Équipements de base
Chauffage
Fer à repasser
Télévision
Wi-Fi
Parking gratuit sur place

Couchages

Chambre 1
2 lits simples

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
Ne convient pas aux bébés (moins de 2 ans)
L'entrée dans les lieux se fait entre 14:00 et 18:00
Départ avant 10:00

3 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Kirsten
Kirsten
juillet 2017
Great place to stay overnight or when on a long trip.
Profil utilisateur de Tshego Joshua
Tshego Joshua
juillet 2017
The booking process was a bit unpleasant, with the host unilaterally amending the booking by increasing the price, and only explaining after the amendment was rejected, that it was an error in costing with Airbnb she had not been able to fix. She still expected the payment, thou…
Profil utilisateur de Relebohile
Réponse de Relebohile :
We profusely apologise for the unpleasant booking process and any negative effect it may have caused Joshua, our guest. This was not our intention. From the onset, we thank Joshua for being frank on this page about his visit with us. Correctly, Joshua, has pointed out the glitches experienced on our side due to an incorrect listing. We take full responsibility for placing our listing and any errors that arise therefrom (from time to time). It is on this basis that Joshua's reservation was honored as is. With regards to unilaterally changing the price, our correspondence to Joshua prior to submitting a change request is very clear. An initial email with explanation was sent (to Joshua), then a change request was submitted for his consideration. Subsequent to the declining the price change request (after an initial email sent to him), there were no further expectations. The guest requested further clarity (on the changes) and this was still provided (an additional email). Despite that, the booking was honored as requested and without any reservations from our side. Joshua's booking experience was our second using the Airbnb. From this we learnt the following:- (a) That we need to correct our listing to reflect the correct pricing plan. (b) To avoid using the change request option as it may be viewed as disingenuous. These lessons were immediately applied to the subsequent guests successfully. We are happy to learn that the rest of the stay was pleasurable, in-spite of these booking challenges.
juillet 2017
Profil utilisateur de Jim & Susan
Jim & Susan
juillet 2017
This B&B is very nice. The room was very nicely appointed, bath clean and lovely. Nice towels, hot shower and toiletries available. As there was not breakfast offered due to the renovation of the kitchen, our host provided fresh fruit, coffee, and other snacks that were welcom…

Disponibilité

Hôte : Relebohile

Membre depuis mars 2017
Profil utilisateur de Relebohile
3 commentaires
Taux de réponse : 100%
Délai de réponse : Dans la journée
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Le quartier

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Arrivée

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