Our apartment is a STUDIO and in our listing description is written with big letters “NO WALLS”.
In the amenities list “essentials” means bed sheets, towels, toilet paper and soap. The shampoo is not included.
All of our guests that used the location pin at our listing found us easily.
Tevfik did not use our location pin and they went somewhere else. I sent him my address and very detailed information how to find the house. He wanted me to call him. After a few e-mails I understood where were they and we went to pick up them. He did not answer what car were they with. We (my husband and me) were waiting 30 minutes in front of the hotel he told me they were. We saw one car (rent a car), but there were nobody around. They have been left the car and went for a walk. For 30 minutes we did not see them there. Later we understood that was their car. I sent to Tevfik a few e-mails but he did not reply. We decided go home. Meanwhile they went to another place in front of another hotel and he mailed me to go there to pick them up. I asked him to try to find the fuel station on the main road that is very closed to our house. He began to talk to me in a loud voice that he was very angry and insisted I go and find them. At the end we spent 1 h. 30 min. trying to guide them and find them finally at 9 p.m. He did not pay for the transfer.
Tevfik did not use the location pin. He did not follow the detailed instructions I gave him how to find the house. He did not reply some of my e-mails. He did not stay at the place where he told me they were. He scolded me and he told me in a loud voice it was a big problem that he did not have my number!!! My number is available for all the guests after the reservation has been completed. All the time he called me by another name, not mine. He had not even read my name at my listing. Tevfik and his group took some fruits from our garden without asking permission. They threw an empty cigarette box on the ground in front of our house. He was rude and arrogant and did show no respect.