We're sorry to hear you did not have a great time at our flat. However we would like to remind you that you booked an Airbnb accommodation for a very good price, not a 5 star hotel.
The kitchen is equipped with glasses, mugs, cutlery, dishes and bowls, chopping board, strainer, 2 pots and 2 pans, kettle, microwave, blender and coffeemaker.
We don't provide tea towels because we 're not a hotel, but we do provide bed linen, towels, toilet paper, hands soap, washing up liquid and laundry products.
Regarding the coffeemaker, as you said it's an espresso coffeemaker, which makes 2 espresso coffees, not American long coffee. If you prepared 20 coffees with that coffeemaker, you would probably go to the hospital, as 20 espressos are way too much for a human being. If you want American coffee of course you can't use espresso coffeemaker but you can help yourself with the soluble coffee, which you found in the cupboard.
Regarding the double glazing, we would like to remind you that you are in the heart of London, not in the countryside, so it is very hard no t to hear the ambulances, like in every city of the world.
Even if there is no extreme pressure in the flush, it works perfectly fine and so does the lavatory.
We gave you all the information you asked for regarding the city and transport. And, even when you were demanding, we did our best to satisfy you needs and gave you everything we could. Because we like to welcome our guests, as you said, and apparently we do it very well according to all the other positive reviews we received. We are sorry you didn't appreciate our efforts and you only focused on complaining and criticising everything. We suggest that you go to a 5 star hotel next time, and you'll probably be a bit more satisfied.