POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
My cosy 2 bedroom house is available for rental for forthcoming Principality stadium events and can accommodate 3 people. My house is only 20 mins walk away from the city centre and the Millennium Stadium and close to loads of pubs and restaurants.
Parking gratuit sur place
Télévision par câble
Espace de travail pour ordinateur portable
Ne convient pas aux enfants ni aux bébés
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 12:00
Départ avant 12:00
As a host Mark was very welcoming when we arrived, and very friendly. But there was where my review stops being so great! The ad states it is near to the principality stadium, and I also private messaged mark before we booked as to how far a walk it was. He told me it was 15-20 …
Réponse de Mark :
I have to say how disappointed I was to read these comments. I have always prided myself on having a good standard of cleanliness and this has always been reflected in the previous 5 star reviews that I have received. I do accept that the bins should have been emptied and this was an over sight on my behalf of which I apologise. However, the comments regarding the towels are simply not true - The towels left in the rooms for the guests were washed, dried and perfectly cleaned. Further to this, the shower, bathroom and lounge table had also been cleaned to a good standard, so the comment 'thick with dust' I am not able to agree with. I have also never had any complaints regarding the distance to the stadium, and once again this is reflected in the previous 5 star reviews. I have even produced a guest brochure highlighting taxi numbers and advice, and this was pointed out when the guests arrived. Past guests have even appreciated this extra information. I'm also confused as to why the walk had taken so long. There are various routes to reach the stadium, some taking longer than others - The quickest and easiest route has always taken a 20 minute walk - I am familiar with this as I have walked it on many occasions myself.
Taux de réponse : 0%
Délai de réponse : Quelques jours ou plus
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.