Even though Quinn submitted his 2-star review mere hours after we requested that he pay for the damage he caused to our property, we still value his feedback and regret he that he didn’t have the best experience possible in our home.
We also value the 5-star reviews we have gotten from every single one of our other guests, each of whom took excellent care of our property and raved about their stay with us.
If Quinn's 2-star experience concerns you, please take a look at how to avoid it below.
For the most part, Quinn is absolutely right. If you don’t read the very clear and easy-to-follow instructions and details about our home, you can jeopardize having the very best time possible.
Fortunately, no other guest has ever had a problem, and every single guest has happily rated us 5 stars and provided rave reviews about their stay—except for Quinn who arrived at our home well after 11 pm after having been to a concert.
THE TELEVISION is awesome for those few moments you are indoors in San Diego! It’s an internet-based, “Smart” TV and includes Netflix at no charge. It also includes SLING TV, which absolutely gives you access to live local television as well as live-programming access to many cable channels and almost every major sports and cable news channels. If you read the instructions, you’ll have all the television access you could possibly need.
As the photos in our listing clearly show, the beautiful CA-163 (an official California Scenic Highway) is down in the bottom of the canyon, on the farthest border of our 1/3-acre property, just before it winds through lovely Balboa Park, but it’s not “in the backyard.” (Wouldn’t that be convenient?) We like to call it an “active city view.” John F. Kennedy actually called it “the most beautiful freeway in America.” It’s never been a problem for anyone but Quinn. But just in case, we have provided white noise machines in every bedroom. When you read the instructions, you’ll know that when you use the white noise machines, you can easily be lulled off to sleep in quiet rest.
Pool heat, up to 80 degrees, is actually included in your stay. The very clear, easy-to-understand instructions request that you simply let us know when you want to use the pool heat and we will be happy to turn it on for you. As for the hot tub, you can turn it on yourself with the press of a single button. When you read the instructions, you’ll see very clearly how to have it nice and toasty in about 30 minutes.
It’s true there’s no bed in the poolside studio. There’s something much better: a $10,000 American Leather sleeper sofa that we dare you to find anyone (other than Quinn) who says it doesn’t rival the most comfortable bed they’ve ever slept in. There are very clear instructions on how to use the sleeper sofa without damaging it, which Quinn didn’t read, and he damaged the sofa. (Don’t worry, we have already repaired it for your stay, and you’d have to be extraordinarily careless to damage it.)
For your convenience, we have provided paper towels! (You’re gonna love them!!) We have to give Quinn this one. We didn’t think anyone could incorrectly use a paper towel holder, and we didn’t imagine they would pull it out of the wall; so we don’t have any instructions for that. When you stay with us, just don’t pull the paper towel holder off the wall and you should be fine.