Brooke, this review is eroneous on all accounts. First of all, the exterior (and interior, although you didn't go in) of the property looks exactly like the pictures. Nothing has changed over the 67 groups we have hosted. Regarding location, we proudly point to the 4.8 rating and 87% of 5 star ratings we have recieved regarding location. As for us as hosts - obviously these are some hurtful words here that we take extremely offensive. You reached out to us before evening entering the house requesting a full refund becasue the property is relatively close to a street that you determine is unsafe (what you didn't mention is that the property is equally as close to Schiller Park and surrounded by extremely nice houses). We quickly learned of your judgemental attitude and that you did not do ANY research on the property that you were booking. You didn't even look up the address after booking. We firmly stand by our listing and its quality. We hope that you do a little more research when booking and property and take a less judgemental approach to peoples homes that they work really hard to rehab and maintain.