ACCURACY FEEDBACK: My listing accurately describes the accommodations as a "new studio" with pictures of the studio. It is a studio with a bed, bedding, towels, soap/shampoo, fridge, microwave, desk. Wifi, closet/hangers, free laundry facilities & 24hr gym onsite. The building and floors are new as the building just opened last year.
WIFI: The wifi works. The Network Name and Network Password are located, customarily on the modem inside the room, that we pointed out to the guest. I told him where I lived , right next door, about 10 feet away if he had any questions, and he had my phone number, and he never told me he did not know how to use the wifi or ask for help.
CLEANLINESS FEEDBACK: The building is an Eco Building with cement floors, and each room is heated via the cement floors. The floors have irregular coloration, and are clean, although the irregular coloration may appear dirty, due to the irregular coloration, to someone unfamiliar with these type of Eco heated cement floors.
CHECK-IN: I listed check in as flexible to best accommodate individual check in requests. As soon as I received Sree Kumar's reservation and check in request at 618am Sat morning, asking to check in, in less than an hour, at 715am Sat morning, I responded immediately to let him know I could check him in at noon, and if this did not work he may cancel for no charge, as he just made the reservation, 1 hour before he wanted to arrive. He declined because he needed a place at the last minute and just made reservations when he arrived in (Email hidden by Airbnb) MUNICATION FEEDBACK: When Sree Kumar contacted me at noon to check in, I immediately called and texted him and provided a landmark in front of the building to meet, to navigate the crowded courtyard during the weekly Farmer's Market in our building courtyard. After waiting there for several minutes, I walked around the courtyard looking for him. I found him waiting in another area than I had suggested and he said he saw me looking for him but didn't know it was me. I apologize for the inconvenience.