I'm very sorry that you weren't happy with the condition of the washing machine. It's less than one year old, and I've tried so hard to clean it, and keep it more clean. Sometimes, that can be very difficult when I'm not there to keep up with it daily. We've even previously called the company about what we can do about it.
The door to the bathroom is an original feature of the home, and we wanted to keep it because we liked the look of it. Though it may not look very clean, it's been cleaned many times, it's just old.
I have already stocked more towels, so I'm hoping that problem is resolved.
I apologize that you weren't completely happy with your stay.
I will do my best to improve for other guests.