The rules was always there before you booked the reservations. Unfortunately, you must not have read the it thoroughly and did not get an approval before you booked it. Also, your story kept changing- according to our messages, initially, you said 6 people were staying the nights and 3 were going to be visitors at the first dinner gathering and then 7 at the second dinner gathering. After you tried to get an approval over the phone, and I’d said I would try to see if that could be an exception and I came back with a, “no, unfortunately, because of our past negative experiences, we have stopped allowing it”. And we get asked this all the time. You then also change the number of visitors to 2 from 3 in writing, which also made me wonder what to believe and how many were actually coming/staying or going. As you can imagine, things can get complicated from there trying to keep tab of who’s coming/going, etc. We like to leave our guest alone and give them their privacy. For this and other various reasons, for the security of all our guests, home and neighbors, we have these strict rules in place. These rules were not changed after you booked it— if that’s what your implying. You were courteous/polite but very upset that you had not read the rules (which is stated in bold writing) and didn’t get approve for what you had asked for. I’m sorry you didn’t agree with our rules but we hope you respect it.
I’ve had several other guests who didn’t like the rules but respected and understand it, while others appreciated very much. We have allowed one other family since then who was also an African American family that had a family emergency issue and a priest had to talk to a their family member/come pick them up at the house. Which we obviously allowed, so only under certain strenuous circumstances, we have made an exception and that is very rare—which is why we say prior to approval, especially for circumstances out of people’s control.
Again, we appreciate your business. We are sorry you were not happy about not having visitors but we hope you can respect and understand it from our business point of view.
Have a great day.