The only communication I received from Madison during her stay as a note to tell us how beautiful the house was. It was only after I sent pictures of the damages here and her large group of guests caused that she came back with any complaints. This guest violated several of our house rules, they got into our personal belongings, rummaged through my clothes (which were in a closet, blocked by a dresser which was pushed out of the way to access.) They had a party and trashed our home, leaving giant penis (oh yes you read that correctly) piñatas, empty beer bottles, half eaten food and dirty dishes all over the property, including the bedrooms. Items were broken and above these guests also smoked in our home which is clearly disclosed as a “non smoking property”. When I sent Madison pictures of the complaints and offered to settle she then came back with her own list of complaints. Of the hundreds of renters we have had in our properties, this was by far the worst. As you can read from Madison’s tone she is both dishonest and unethical, fortunately Airbnb is familiar with this type of guest and deals with problem directly. Prior to Madison and post Madison we continue to have a 5 star rating.