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Appartement avec services hôteliers entier

WOODMERE SUPER 2 BEDROOM/2 BATHS APARTMENT

Profil utilisateur de Paul And Grace
Paul And Grace

WOODMERE SUPER 2 BEDROOM/2 BATHS APARTMENT

2 voyageurs
2 chambres
2 lits
2 salles de bain
2 voyageurs
2 chambres
2 lits
2 salles de bain
POINTS FORTS DU LOGEMENT
PiscineIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec un portier.

Apartment with veranda. Private entry.
Well secured & professionally managed, 24/7 friendly on-site staff. Satellite TV, Gym, Sauna, Pool, WiFi, Architect designed. Excellent upscale location near Yaya Mall. Back-up systems for water & electricity.The apartment is cleaned for you daily except Sunday & Holidays.Please note we have different super two bedroom apartments but the photos herein are taken from one of the apartments,therefore you might get a different apartment from the photos here

Équipements

Salle de sport
Cuisine
Wi-Fi
Piscine
Parking gratuit sur place
Télévision par câble

Règlement intérieur

Non fumeur
Arrivée autonome avec personnel de l'immeuble

Disponibilité

1 commentaire

Profil utilisateur de Claire
Claire
septembre 2015
My colleague and I stayed at Woordmere Apartments for 2 nights. The apartment is conveniently located in a very quiet area and the staff I encountered during my stay were all very helpful and friendly. However I had a number of issues with my booking: 1) Communication during the…
Profil utilisateur de Paul And Grace
Réponse de Paul And Grace :
Claire: Sorry for the issues you had, and thanks for the good things you said. First of all, the bedbugs in one of the bedrooms. We all wish you had said something the first night when you encountered the problem instead of suffering for two nights and then telling us and the world about the problem. People come from the bush and various other places and occasionally we have the problem, but we always fix it promptly. We apologise for your experience. Also, if you had told us about the hot water problem rather than broadcasting it, we could have adjusted the electric booster to fix the problem. As regards the communications problem, we are working to resolve the issue of bookings. Your experience and your candor are much appreciated because we need feedback so that we can fix issues as they arise. Next time, you might considering telling the host of wherever you stay in real time so as to give them a chance to fix the problem, instead of suffering in silence and then slamming the place publicly without giving them a chance to fix the problem in a timely way. No place is without problems. And, it is different running a place with many apartments, rather than a private home. We thank you for your custom and the pleasant face you presented to our staff while you were with us. Peter from our office visited you when you checked in by coming to your apartment. He did that to solicit feedback from you so that you would feel welcome and have a direct communication with him personally to register any problems in real time, which you chose not to do. Paul & Grace
septembre 2015

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Hôte : Paul And Grace

Nairobi, KenyaMembre depuis août 2012
Profil utilisateur de Paul And Grace
88 commentaires
1 recommandation
Vérifié
We are an American and Kenyan couple who have built and run Woodmere since 1982. Along with our staff of 28, we take pride in providing excellent accommodation with housekeeping, personal laundry at reasonable prices, security, maintenance and all the amenities you need.Many gues…
Langues : English
Taux de réponse : 90%
Délai de réponse : Moins d'une heure
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Arrivée

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