While we always appreciate an honest review, the statements made are simply fiction. Within the last 10 days, we have had 5 people (between past/current guests, and our cleaning staff) that have independently verified there are no 'mold' odors whatsoever.
Even though there was no mold odor, we respected the guests decision to find alternative accommodations based on their subjective opinion. We immediately authorized a refund of the remaining nights of their stay.
Furthermore, the guests were advised of where to find additional washcloths in our master closet. Our cleaners even verified after their stay that they were indeed present in the master closet.
To our prospective guests, we do our absolute best to ensure your happiness with our home. Even though we strongly disagreed with the guests assertions, we still allowed them to leave the Unit early with a refund.
As you can see based on our past reviews, we have had many happy guests and will do our absolute best so you enjoy our home, as well as the beautiful area. Thank you for your consideration to stay with us.