Chambre privée dans : maison
2 voyageurs1 chambre1 lit1 salle de bain
1 salle de bain
Come and explore the vibrancy of London with a relaxing haven every night in one of London's safest, best connected and stunning area's. Amazing double room with ensuite at your disposal. Very sunny bright room. Comfortable bed, sofa, and amenities.
N'est pas adapté ou ne convient pas aux bébés (moins de 2 ans) et aux animaux domestiques
Non-fumeur. Pas de fête ni de soirée
Arrivée à partir de 12:00 et départ avant 11:00
The room is very well situated being close to both Kilburn and West Hampstead tube stations. We needed the room as a sleeping base only therefore did not use the kitchen facilities. While the room was adequate for our stay there are a few points to note which were not mentioned p…
Réponse de Steven :
Dear Suzanne, I am quite surprised by your comment. The fact that the room is a flat share is obvious since a double ensuite room in the advertisement is mentioned (if it was a self contained studio or 1 bedroom that would indicate pure privacy i thought it was self explanatory) If I was 25 minutes late it was because it was you were unavailable for the check in time which was indicated prior to your arrival and mentioned I was not even contacted by you who rented the room but by third parties which were not communicated to me .... I am sorry I could not present any of my (Hidden by Airbnb) on New Years eve it is difficult to get people together on that night to present as you can imagine. Please do come over for tea if you would like to meet them again. I am sorry I can not control people during their festivities on New Years eve since people do shout Happy New Years quite loudly and celebrate just as you were doing during your party. If you arrived during the official check in period I could of helped you get up the stairs with the suitcase. When I went with your boyfriend we did not seem to have a problem getting up the stairs in any way. Regarding the cosmetic stain: For future experienes I have always made sure that I do not cause any type of damage to my Airbnb host/ Hotels/Friends house and in case I do I make sure that I take care of the problem directly or at least have the decency to inform them that I have made a mistake and willing to deal with it at my expense. The large yellow stain more likely was a urine stain or perhaps cooking stain linked to your Party or eating habits on the bed. According to Airbnb I could have claimed damages exspecially since you were unwilling to even try deal with the problem or take the sheets and mattress protector to the dry cleaning...Either way I let you off the hook and dealt with it myself and the stain remains therefore I had to get rid of the sheets and mattress protector its New Years and I am a very generous host. Your 2 night stay cost you about 2 hundred or so pounds please don't misrepresent the facts. The sheets were brand new and the place was spotless as handed over to your boyfriend. If the situation was any different believe me you would of sent texts saying the contrary ex. sheets are not clean etc. all I received were texts saying the room is perfect and you had a great stay I quote the text you sent on Saturday after check out ''We need to meet up with Suzannes brother now so we will head on now but thanks very much for everything. the room was perfect and ideal for our stay. Thank You'' I think the text says it all either way Happy New Year and please for the sake of Airbnb which is a great thing learn to respect and have consideration for hosts and other peoples property.
I enjoy my stay very much. This place is close to both railway station and underground station. If I go to oxford circus by tube, it will take around 20 minutes only. The bedroom is spacious and tidy. It looks exactly like the photos. Even though it is summertime, it is not stuff…
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Délai de réponse : Quelques heures
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