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Comfortable Oasis in Lake Arrowhead (Lake Rights)

Profil utilisateur de Zenab
Zenab

Comfortable Oasis in Lake Arrowhead (Lake Rights)

14 voyageurs
5 chambres
9 lits
3 salles de bain
14 voyageurs
5 chambres
9 lits
3 salles de bain
POINTS FORTS DU LOGEMENT
Parfaitement propre6 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure numérique.
Procédure d'arrivée irréprochable93 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.

Welcome to Lake Arrowhead, this quaint beautiful Village is a far cry from the hustle and bustle of the city . My cabin is nestled on a quiet Hillside neighborhood, overlooking the Lake. my families spacious 5 bedroom 3 story traditional Lake Arrowhead cabin home, is welcoming and open to respectful families and visitors looking for a cabin home away from home.

Équipements

Sèche-linge
Équipements de base
Chauffage
Espace de travail pour ordinateur portable
Télévision
Lave-linge

Couchages

Chambre 1
1 lit king size
Chambre 2
1 lit king size
Chambre 3
1 lit queen size
Chambre 4
1 lit queen size
Chambre 5
2 lits doubles, 2 lits simples

Règlement intérieur

L'entrée dans les lieux se fait entre 15:00 et 02:00 (jour suivant)
Départ avant 11:00
Arrivée autonome avec serrure numérique

Disponibilité

14 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de David
David
juin 2018
really a very good 👍 house to rent for vacation or a little get away
Profil utilisateur de Edward
Edward
mai 2018
This house was exactly what we wanted. The home had plenty of space for all of our group and the deck was a great place to grill and eat dinner. Zenab communicated with me the entire time and responded quickly to all the questions we had. I would definitely come back.
Profil utilisateur de Ryan
Ryan
avril 2018
Our group had a great time. There was plenty of space for everyone in common area for dinner and games. It was a plus that all guests had bed to sleep on. Zenab was very easy to get in touch with and welcoming. Also nice porch with a great view. FYIs: guests are asked to take tr…
Profil utilisateur de Bobby
Bobby
février 2018
This place is great for big groups of friends and family! Zenab’s contacted me right away when I needed a place to stay because my other host house water didn’t run. I would definitely come back here again!
Profil utilisateur de Michelle
Michelle
février 2018
My family and I had a great time at the cabin. We stopped here for only one night before making our way to Big Bear. I must say that cabin was one of the best I've stayed at. The beds were comfortable, it was meticulously clean, there was a wonderful view from the deck, spacious …
Profil utilisateur de Nikki
Nikki
janvier 2018
One of the best cabins I’ve been to so far, it was exactly like the pictures and it was an amazing experience. Zenab was very responsive, and did everything in her power to make sure we had a great stay at her place.
Profil utilisateur de Zenab
Réponse de Zenab :
Thank you for staying again Nikki it was an absolute pleasure from start to finish hosting you and your group.
janvier 2018
Profil utilisateur de Jennie
Jennie
décembre 2017
The host was very attentive and nice, however, the check in was very unorganized. We lost a total of 2 hours in the cabin the first night because the housekeeper was still cleaning when we arrived. The host was not onsite. The cabin did not live up to the pictures or description…
Profil utilisateur de Zenab
Réponse de Zenab :
I normally would not write a response review, however in this case I feel entirely compelled to reply to such a heinous and Slanderous review . Firstly I screen every single guest before allowing them to book my family cabin. They are referenced to the rules as well as the general regulations that pertain to booking. Jennie was made well aware that she needed to dispose of her trash independently prior to her even booking. For those who have booked cabins in remote towns through Airbnb it is more often than not routine. Also during the time of her stay I was at the hospital with my son who is undergoing blood transfusions. She was asked if she could come one hour later than check-in, when she decline for those who have booked cabins in remote towns through Airbnb it is more often than not routine. Also during the time of her stay I was at the hospital with my son who is undergoing blood transfusions. She was asked if she could come one hour later than check in, when she agreed, but asked to extend her check up time I told her to keep the original check in time, and not to bother with the 4 PM check-in time. She informed me that they will be checking in at 4 PM anyway. When she arrived my friend who was helping me during this time of grief, was on her way out the door in 10 minutes. This is when things got really unusual , My friend called me almost crying saying that the guest was pestering her and following her room to room and pointing out flaws and dust particles she missed while cleaning. My friend informed me that everybody else in the group was in love with the cabin except for Jennie, whom I got on the phone with and advised that my friend would go over with a fine tooth comb anything she needed and would take care of any problems she had. Jennie informed me that my friend had taken care of the issues and all was well now. During the stay at the hospital I checked in with her on two separate occasions to ask how her vacation was going and if everything was no good and she was enjoying herself. On those two separate occasions she informed me that everything was great and they were very much enjoying themselves. I told her that I felt guilty about her original displeasure with the cabin and was more than happy to give her a partial refund. She declined and said it was OK. So now we are here and I am absolutely dumbfounded as to how none of these very Bizzarre issues were addressed to me during the many times I reached out to her, and why she would take the time to write such a hurtful and extremely inaccurate review. I believe this may be attributed to her first use of the Airbnb system or just her personal attitude and vendetta against people, I’m not quite sure. However as a host on Airbnb I I make it my duty to have guests leave happy and excited about the Airbnb platform and travel. Perhaps next time she will take measures to express herself properly instead of Falsely accusing somebody of negligence.
décembre 2017

Hôte : Zenab

Los Angeles, Californie, États-UnisMembre depuis août 2014
Profil utilisateur de Zenab
288 commentaires
Vérifié
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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