Dear Hayley,I am sorry for the inconvenience of extra electricity, but you have often left lights and spotlights turned on in the garden for several nights, as I warned you during your stay. In fact, no other guest has ever paid such a high amount of extra electricity consumption, but unfortunately I have to take precaution because the house and the garden are large and I can host groups of guests who do not pay attention to turn off the lights when they are not needed (and clearly I'm not talking about you, it happened to you because you did not notice it). Otherwise I would have to raise the price of rent of the house because 17 euros per person per day for a house and a garden like these are very few!
The price of the cots are expensive for you, I'm sorry for this, I would have given you two cots for a week including sheets and towels and I had also made the discount of 20 euros. Many other groups have taken them. In any case, their price was already present in the general information I sent you in the first email.
I'm sorry that you have not been completely satisfied with your stay, I try to do my best to ensure my guests enjoy their holidays in my family home and I hope to see you again ... maybe with less extra expenses!