While we are generally thankful for every stay in our AirBnB, we really regret the issues we had with this young couple, claiming to be AirBnB scouts. They tried to recieve a free dinner, free breakfast and a discount by straight-out lying about complaints. They never mentioned anything during their stay about any complaints and at check-out, threatened with a bad review if they dont recieve a discount or free dinner. As a 4* Hotel with additional AirBnB and Appartements, we strive to satisfy every customer and will gladly help with any complaints. Our Management and staff were never informed of anything - the couple instead, decided to wait it out, create a false list of complaints, and expected us to repay for the stay or offer them other reimbursements. After accusing us of laughable management and violations of health and safety, claiming to be a scout from AirBnB, threatening with consequences and causing a scene at the front desk, the guests departed in anger. Please see our other, trusted, reviews of valued customers and beware of these clients.