House in quiet neighborhood with pool on lake. Near all the fantastic activities, nightlife and restaurants in hot spot Delray Beach and only short drive to beach.
Parking gratuit sur place
Espace de travail pour ordinateur portable
1 lit queen size
1 lit queen size
1 canapé convertible
Ne convient pas aux animaux
Pas de fête ni de soirée
Heure d'arrivée flexible
The Host was not prepared for our arrival, the place was not cleaned. Frig was dirty. The bugman was just there the place smell awful. Also only 2 chairs on patio, one was broken. Workers there to install cable. There was ample time to prepare for our arrival and it was very disa…
Réponse de Daniel :
I am surprised by Ellen's comments. Our large house was completely cleaned, bathrooms - everything by me and my housekeeper. This home has all new furniture in living room, dining room and appliances. We have a patio set with 4 chairs and 2 lounge chairs by pool, a total of 6 chairs. We do not have any broken chairs anywhere in the house, as patio set is almost new. It is true pest control came on wrong morning and cable people were there to repair their service as we wanted to make sure guest had cable. Those were 2 issues which we had no control over and apologize for. We will make sure pest control does not come on AM of guests arrival day in the future. As to TV repair, we felt the guest would want it repaired as soon as possible so we had them come ASAP. As to the fridge, we leave coffee, etc. and some everyday needs in fridge for guests convenience, which they can use or not. Our other guests appreciated that they did not have to go to store for AM coffee. Other than that the new fridge was clean. When we saw these people were unhappy we immediately suggested a refund to them which they took. I know personally that both bathrooms were completely cleaned, although prior guests had also left them clean, as my housekeeper and I personally recleaned them. I regret these people were unhappy but we go the extra mile for anyone who stays with us.
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Delray Beach, Floride, États-Unis
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