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3 bed Caravan Main Lounge with TV & DVD
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Heacham Beach Park Dean Resorts Caravan

Profil utilisateur de Robert
Robert

Heacham Beach Park Dean Resorts Caravan

6 voyageurs
3 chambres
5 lits
1 salle de bain
6 voyageurs
3 chambres
5 lits
1 salle de bain
Idéalement situé
100 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Procédure d'arrivée irréprochable
100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Piscine
Il s'agit de l'un des rares logements de la région qui dispose de cet équipement.

Heacham Beach Holiday Park has a beautiful sandy beach outside the main gates, which is within easy walking distance, or you can go for a swim in the heated indoor pool which is fully supervised at all times by trained lifeguards for your family's safety.
Heacham is nestled in the quiet West Norfolk countryside and is the ideal place for walking, cycling and bird watching.

Équipements

Parking gratuit sur place
Cuisine
Wi-Fi
Piscine
Cheminée
Sèche-linge

Couchages

Chambre 1
1 lit double
Chambre 2
2 lits simples
Chambre 3
2 lits simples

Règlement intérieur

Non-fumeur. Pas de fête ni de soirée
Animaux de compagnie acceptés
L'entrée dans les lieux se fait à partir de 15:00

Disponibilité

12 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Beth
Beth
octobre 2018
Lovely spacious caravan! We'd definitely go back the only thing stopping us would be how rude the staff at the holiday park were. Rob answered all queries really quickly and when we ran out of gas he got more delivered the same day. A lovely break right next to the beach for a ve…
Profil utilisateur de John
John
octobre 2018
Robert is a very helpful host. His caravan is well organised for a compact space
Profil utilisateur de Teresa
Teresa
septembre 2018
Wouldn't recommend at all . Not the cleanist. Site very good for children. Dog friendly, they can go on site, but cannot go in club house etc
Profil utilisateur de Andrew
Andrew
septembre 2018
Can't be beat!
Profil utilisateur de Carolyn
Carolyn
septembre 2018
This static caravan is in a great location 5 minutes walk to the beach. The twin rooms are tiny (it is a caravan). Great sized living space open plan lounge, dining and kitchen. However could do with some tlc as the blinds are crooked and damaged. The main problem we had was with…
Profil utilisateur de Robert
Réponse de Robert :
Hi there, response below as per the points you have raised, As stated in the welcome pack please notify me of any problems upon arrival. As you say we are at the mercy of the previous guest with any caravan bookings. It is a little harsh to make the observations publicly after your stay. If you had reported them straight away it would have given me chance to resolve, as you will see from previous reviews I am very responsive and quick to deal with any issue. Cleaning - Please be advised that we use a local cleaning company during peak times between stays. They charge £25 per clean which we do not add to the price to deliver value. Blinds - I have replaced all of the blinds twice this year already and at the end of the season, I will look to install a different type of blinds as I am afraid they are fragile. Gas rings- This is the first time they have been reported to me, so I will ask maintenance to investigate today. There are long handle ignitors in the draw to ignite the oven and rings. Pans/Grill - Reported to the Cleaning company for further investigation or to check each time. Twin rooms- Yes the beds are small as they for children's bedrooms really its a caravan and designed for children's bedrooms, although I have slept in them before and I am 6ft 2". The Cleaning company has reported to me that the single beds have been pushed together by you as and one of the legs has broken the vent which I will now have to fix, this was not reported to me by you I am afraid. Toilet Roll- Every season I put in 12 rolls in the caravan and replace when I visit the site. Really difficult to monitor this but understand your frustration. All I can do on this is ask the cleaners to put one on everytime at my cost. The onsite store shuts at 6pm but there is a tesco express and CoOp about a mile away that is open until 10pm every day. Yes, it is basic caravan atm designed to keep the costs down for families who really just use it as a base whilst they visit Norfolk. The kitchen was refurbished this season and I plan to update and modernise several things for next season. Hope this gives you and customers an honest view from myself.
septembre 2018
Profil utilisateur de Helen
Helen
août 2018
Robert’s caravan is clean, well equipped & great for children. The pool, Boathouse tavern & beach are only a short walk away. We had a lovely week.
Profil utilisateur de Sharon
Sharon
juillet 2018
Roberts caravan is very spacious and pretty well stocked for a self catering place. We had everything we could need. The place was clean and welcoming with a drawer full of places to visit and take away menus! I would recommend not getting the facility passes unless you plan on s…

Hôte : Robert

Membre depuis janvier 2018
Profil utilisateur de Robert
12 commentaires
Vérifié
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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